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17-03-2012 11:13 PM - edited 17-03-2012 11:19 PM
Call/Sound Problem
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Hi All,
I am loving my new S" except for one rather annoying problem.
Each time I make a call the others person says I sound garbled and then when they can hear me both mine and the other persons voice echo a lot
Any thoughts or ideas on why this might be? any ideas on a possible fix?
JUst to add I have read some of the other threads on this issue and it doesn't seem to have been addressed by Samsung, I Have no secondary case on my phone by the way so it is not a "case" issue
Thanks in advance.
Take care,
Keith
17-03-2012 11:17 PM
Re: Call/Sound Problem
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17-03-2012 11:25 PM
Re: Call/Sound Problem
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Hi buddy,
The phone is out of the 7 day period.
However that is immaterial anyway as this period does not affect a persons statuary rights with regard to defective devices, it is important not to confuse your statutory rights as a consumer with the 7 day cooling off period offered by mobile phone companies.
I can't believe that this seems to be a problem with the S2 and yet Samsung appear to have done nothing about it and are still selling defective phones
17-03-2012 11:32 PM
Re: Call/Sound Problem
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Woppy wrote:Hi buddy,
The phone is out of the 7 day period.
However that is immaterial anyway as this period does not affect a persons statuary rights with regard to defective devices, it is important not to confuse your statutory rights as a consumer with the 7 day cooling off period offered by mobile phone companies.
I can't believe that this seems to be a problem with the S2 and yet Samsung appear to have done nothing about it and are still selling defective phones
Oh welcome to vodafone were they mean jack
All they will offer you is a so called refurbed phone
This is not a problem with the S2 but there seems to be a phew affected with in Vodafone
If Vodafone drag there heals I would send it to Samsung to sort as there service centre has mixed reports
You have a full two year Guarantee with Samsung, and to be onest its the only one worth any thing.
If the phone will cost to much to repair they swop it for a brand new phone
But if you like a challange by all means take Vodafone on
17-03-2012 11:39 PM
Re: Call/Sound Problem
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I suppose this would be a good time to mention this is not a Vodafone issued S2
My phone is a SIM free model purchased from and online phone dealer
Bearing the above in mind, and what I have read elsewhere, it is indeed a problem with the S2 as a whole and is not just an isolated Vodafone problem
18-03-2012 02:36 AM
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Well I have booked my S2 into the Samsung service centre for repair and will get it off to them first thing Monday
This is not something I expected to be doing after only having the phone for 2 weeks mind ![]()
18-03-2012 10:09 AM
Re: Call/Sound Problem
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It's to do with the noise cancelling mic on the phone. Are you able to take it to a nearby Samsung Repair Centre? I took mine in and they repaired it straight away for me.
One quick fix for now (but not a practical one!!) is to disable the mic - but you have to do it each time you are on a call. On call screen it is one of the options I believe.
18-03-2012 12:00 PM
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Woppy wrote:Well I have booked my S2 into the Samsung service centre for repair and will get it off to them first thing Monday
This is not something I expected to be doing after only having the phone for 2 weeks mind
Well lol deff don't send to Vodafone then
And as you have done letting samsung take a look
18-03-2012 12:09 PM
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Hi Buddy,
Yup sending it to Samsung for repair seemed the best thing to do to get it fixed/resolved.
I am back to using a "normal" mobile at the mo and boy do I miss my S2 already! LOL
18-03-2012 02:35 PM
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