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Samsung Galaxy S Series

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First Poster
GazGibson
Posts: 1
Registered: ‎07-02-2012

Can send but not receive mms

Right for about 3 days i havnt been able to receive mms pictures, allthough i can send.

 

I was put through on the vodafone contact centre to the samsung site to get config settings, i installed them and afterwards couldnt even access the interent. So i therefore i added my vpn setting to access the net. I can sti send but not recieve, beyond a joke really, this needs sorting if you can help...

Message 1 of 13 (2,899 Views)
Scholar III
Northern-dj
Posts: 5,880
Registered: ‎23-10-2008

Re: Can send but not receive mms

Right your MMS and other settings are the same as the Galaxy s

MMS

http://devicehelp.vodafone.co.uk/filestore/devices/Samsung/i9000%20Galaxy%20S/SamsungGalaxySi9000_MM...

Wap

http://devicehelp.vodafone.co.uk/filestore/devices/Samsung/i9000%20Galaxy%20S/SamsungGalaxySi9000_WA...

Internet

http://devicehelp.vodafone.co.uk/filestore/devices/Samsung/i9000%20Galaxy%20S/SamsungGalaxySi9000_WE...

 

Why these still have not been put up for the S2 i will never no

If your settings ar like thses then it will work

Also MMS will not recive if wifi is on

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Message 2 of 13 (2,840 Views)
Occasional Poster
mt123
Posts: 2
Registered: ‎16-07-2011

Re: Can send but not receive mms

When I set the APN settings for MMS it doesnt show the circle to click green, so my settings are continually stuck on WAP. Anyone help me please ? I use to receive MMS Files ok but not anymore :smileyfrustrated:it always says "download failed, review message and try again" 

Message 3 of 13 (2,655 Views)
Scholar III
Northern-dj
Posts: 5,880
Registered: ‎23-10-2008

Re: Can send but not receive mms

When you put a new apn on its not saving the settings ?

or is it just not showing up

This sounds strange

Have you put the name as internet ?

and did you save the settings and not just press the back button ?

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Message 4 of 13 (2,653 Views)
Occasional Poster
sepla
Posts: 3
Registered: ‎16-05-2012

Re: Can send but not receive mms

Hi there,

 

Am having same problems with mms, can send but when I receive I get the user retrieval failed message.  Have tried these settings and still no good.  Have also tried other settings that I have found online but I get same problem.  Have even spoken to Vodafone who seem completely baffled by it.  Any other ideas???

Message 5 of 13 (2,153 Views)
Guide II
JSK73
Posts: 422
Registered: ‎07-11-2011

Re: Can send but not receive mms

@sepla

 

Have you recently upgraded to ICS?

 

If you have a Vodafone branded phone you should have been sent the setting after the upgrade.

 

Alternatively the setting can be found here

 

http://forum.vodafone.co.uk/t5/Samsung-Galaxy-S2/IMPORTANT-CORRECT-APN-settings-for-Contract-Interne...

 



Sometimes the simple answer is overlooked because it's technology that's complicated!
Message 6 of 13 (2,138 Views)
Occasional Poster
sepla
Posts: 3
Registered: ‎16-05-2012

Re: Can send but not receive mms

Have tried these settings but still doesnt work.  When it says about re-boot is that like a factory reset?

Message 7 of 13 (2,122 Views)
Guide II
JSK73
Posts: 422
Registered: ‎07-11-2011

Re: Can send but not receive mms

No, a reboot is just that, a factory re-set will delete all your files, apps etc... and will give you a warning that you are doing so.



Sometimes the simple answer is overlooked because it's technology that's complicated!
Message 8 of 13 (2,119 Views)
Peer I
Pangasius
Posts: 123
Registered: ‎08-09-2009

Re: Can send but not receive mms

I would suggest a quick read of http://forum.vodafone.co.uk/t5/Samsung-Galaxy-S2/IMPORTANT-CORRECT-APN-settings-for-Contract-Interne... which will have you up and running in no time.

 

Some times you do have to switch between the two. Have no idea to this day why nut about once a month I have to.

 

Regards

Message 9 of 13 (1,967 Views)
Guide II
JSK73
Posts: 422
Registered: ‎07-11-2011

Re: Can send but not receive mms

erm, didn't I already post those 3 posts earlier?



Sometimes the simple answer is overlooked because it's technology that's complicated!
Message 10 of 13 (1,965 Views)
Peer I
Pangasius
Posts: 123
Registered: ‎08-09-2009

Re: Can send but not receive mms

I was the author :smileywink:

 

 

Message 11 of 13 (1,956 Views)
Occasional Poster
sepla
Posts: 3
Registered: ‎16-05-2012

Re: Can send but not receive mms

Ive tried all these settings and still it doesnt work.  I did reset apn to default and it worked for about an hour and then went back to user retrieval failed whenever I receive mms.  Im assuming a hard reset wouldnt change anything?  Problems seem to arise around the ICS upgrade......

Message 12 of 13 (1,624 Views)
Moderator (Retired)
DaveCD
Posts: 4,266
Registered: ‎26-07-2011

Re: Can send but not receive mms

Hi sepla

 

Thank you for your posts and a very warm welcome to the eForum.:smileyhappy:

 

There has been some awesome support here, please can you text WEB to 40127 and this will send the correct MMS and internet settings for your device.

 

If you are still experiencing difficulties after trying this please follow the Private Message I have sent to you and either myself or one of the team will be in touch as soon as we can.

 

You can find your PM inbox here.

 

Many Thanks

 

DaveCD

eForum Team

 

If I've helped at all today, why not leave me a little feedback?:smileyvery-happy:

Message 13 of 13 (1,610 Views)