Support:

Samsung Galaxy S Series

Search in eForum:
Reply
CF1
Occasional Poster
CF1
Posts: 19
Registered: ‎21-10-2008
Accepted Solution

Cannot send emails - BT Internet

Hi, I am hoping someone will be able to help me, I have searched various forums looking for answers but unfortunately nothing seems to solve the email problem on my Galaxy S2.

 

My Samsung Galaxy S2 will not send emails with or without attachments, I didnt realise the emails I was writing were not getting sent but sitting in my outbox.

 

I can receive emails ok.

 

I have deleted my account and reset it, I have looked at the APN as advised and all I keep getting is 'connection error' and I am at a loss as to what to try now.

 

My email provider is BT Internet - my mail outgoing settings are:-

 

SMTP server: mail.btinternet.com

 

Security Type: None

 

Port: 587

 

Incoming Server:

 

User Name : myemail address

 

Password: my password

 

POP3 server: mail.btinernet.com

 

Security Type:None

 

Port 110

 

 

Any help would be greatly appreciated.

 

Thanks - Carole

Message 1 of 5 (7,056 Views)
Professor V
thesoupdragon
Posts: 4,355
Registered: ‎09-10-2010

Re: Cannot send emails - BT Internet

@CF1

 

You can use the SMTP server from your Gmail account

 

Outgoing settings
SMTP server: smtp.gmail.com
Port: 465
Security type: SSL (always)

 

Hope that helps

Wink.gif

sig_new.png
Message 2 of 5 (7,015 Views)
CF1
Occasional Poster
CF1
Posts: 19
Registered: ‎21-10-2008

Re: Cannot send emails - BT Internet

Thank you for your quick response, sorry for being so dumb but I dont really understand what you mean.

 

Will I still be able to use the BT mail account, as I do need to keep using this account and not change to another.

 

Could you explain to me how I do what you suggested.

 

Thanks v much

 

Carole

Message 3 of 5 (7,005 Views)
CF1
Occasional Poster
CF1
Posts: 19
Registered: ‎21-10-2008

Re: Cannot send emails - BT Internet

Hi again, since I messaged back to you I rang Vodafone who came up with the exact same option as you advised me and I have managed to do it, so thank you so much for your help - I seem to be up and running again now - Carole
Message 4 of 5 (7,002 Views)
Moderator (Retired)
Andy
Posts: 20,669
Registered: ‎25-11-2010

Re: Cannot send emails - BT Internet

Hi Carole,

 

It's great to hear that you're now able to send emails, and many thanks to TSD for his suggestion :smileyhappy:

 

Should you have any questions in the future, you know where to find us.

 

Thanks

 

Andy

Moderator

Message 5 of 5 (7,000 Views)