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Samsung Galaxy S Series

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Occasional Poster
carson123
Posts: 2
Registered: ‎25-11-2011

Delayed delivery on upgrade

I have just upgraded my phone and went with the samsung s 2 due to the delay on the iPhone 4s, there was no info on th website to say limited stock on the s2 so believed it would be 2-4 days as standard delivery is stated. However once I committed to this upgrade and handset I get a message through saying it is delayed.
I feel very annoyed and mislead as I should have been made aware of this asvodafine have done with iPhone before purchase. I have no idea how long it is going to take, and I have committed to selling my old phone to someone for an Xmas present next Friday.

Please can someone help me and let me know how long it will take?
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Occasional Poster
carson123
Posts: 2
Registered: ‎25-11-2011

Re: Delayed delivery on upgrade

I thought this section was named SUPPORT?? Please can a vodafone member reply to my post asap. I need to know when my phone will arrive.
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Moderator (Retired)
George
Posts: 6,455
Registered: ‎15-09-2009

Re: Delayed delivery on upgrade

Hi carson123,

 

Apologies for the delay in responding, we're only a small team and are proving rather popular at the moment, so it's taking us longer than usual to get to everyone. Now that I'm here though, I'll be more than happy to assist.

 

I'm about to send you an email so that we can check on this for you. If you reply with all the details, then we'll be in touch as soon as we can.

 

Kind Regards,

 

George.

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