Samsung Galaxy S Series

[keith7937]

this is the second phone now , each phone has had the same problem try to charge the phone and a yellow hazard triangle appears! took it to vodaphone shop last time , and even they could not sort it so they replaced it and 6 weeks down the road same again ! so its going back and im sorry this is a business contract with 2 phones the bb is spot on and looks like this one will be changed for another blackberry , they can argue if they want but i,ll just stop my direct debit and move to O2! Absolutly sick of this phone

[Ben_H]

Hi keith7937,

I'm sorry to hear you're having issues with your phone. Checking around, this symbol you're getting usually occurs when you're using accessories such as chargers that aren't official Samsung products designed for use with the device. Have you used any other Micro USB chargers, cables or car chargers with the device at all? I'd always recommend using the one included with the phone originally or certified by the manufacturer as it will also affect the way your phone battery holds power between charges.

I understand you're frustrated with having to send it in for repair, however you'll be penalising yourself if you cancel your direct debit to run into arrears as this will adversely affect your credit file. Give the repair a go and if you are using certified accessories, the repair centre should be able to find out what the issue is. Please bear in mind though that your warranty will only cover you for a Samsung Galaxy S II so the only way of changing to another device would be with a separate purchase.

Cheers, Ben