06-02-2012 10:24 AM
I was cut off last month and since I was reconnected MMs won't send they just sit saying 'sending'.
I have been on the phone to vodafone all weekend and reset the settings as instructed and still nothing.
Really frustrated, as I pay for a MMS bundle that I currently can't use!!! Anyone help?!
06-02-2012 11:14 AM
As you were cut off, have you been able to connect to the internet on the phone through the Vodafone network since you have been re-connected?
If you cannot access the internet through the phone, then there may still be a bar in place on data services on your number.
If possible, try your SIM in another Vodafone handset that is able to send MMS, as this will show if there is a problem with your number, or a problem with the phone itself.
Hope this helps
06-02-2012 11:50 AM
Right your going down the old merry dance !!!
1. If it was working before then you settings are fine
2. Vodafone no the answer to this
IT'S Your ACCOUNT!!!!!
When Your Cut off all settings in your account are stopped eg Video Calls, 18+ Content and MMS
So when Your Account is now re activated they need to turn these Back on
Now To do this
Customer service Can not do this!!!!
Secound Tier Tecnical Can Or The UK Tecnical only
This is not a Vodafone Rule But a Offcom Rule
Once they turn this back on it may take 24 hrs to come back on