30-06-2012 02:15 PM
I recently updated my phone to the latest firmware and since I did the ability to make calls has gone haywire!
My phone is the Samsung Galaxy S2
Moments before I updated, I was using the phone and it was working perfectly. After updating the following happens:
When I put the call on speaker, I can hear the recipient and the microphone works but when I don't use speaker phone the call doesn't come through the ear piece and the mic doesn't work.
I can't use voice commands at all, but the mic obviously works because when it is on speaker phone the call works perfectly well.
Any ideas? I have updated to the latest firmware and factory reset my phone but to no avail.
30-06-2012 03:46 PM
02-07-2012 04:03 PM
Thank you for your post and a very warm welcome to the eForum.
There has been some great support here (Thank You).
It does sound as though the device may have developed a fault, please take the device to your local store and one of our experts will be able to take a look and advise you of your best options or alternatively we can arrange a postal repair.