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Peer I
alexleadbetter
Posts: 61
Registered: ‎12-09-2009
Accepted Solution

Phone's dead

[ Edited ]

I have a Samsung Galaxy S2.

Switched my phone back on, but it didn't work.

Battery is fully charged.

Tried a soft reset and a hard reset.

2 weeks ago the usb storage on the phone became corrupted , but I was able to reformat.

I've had the phone since June last year.

Am I ######?

 

Message 1 of 7 (2,282 Views)
Mentor III
_365_
Posts: 669
Registered: ‎24-08-2011

Re: Phone's dead

Hi Alex,

 

Assuming its not been damaged, so return it for a warranty repair...

 

:smileyhappy:

Message 2 of 7 (2,191 Views)
Peer I
alexleadbetter
Posts: 61
Registered: ‎12-09-2009

Re: Phone's dead

How do I return it for a warranty repair?

Message 3 of 7 (2,189 Views)
Peer I
alexleadbetter
Posts: 61
Registered: ‎12-09-2009

Re: Phone's dead

Never mind ,

finally found the info on vodafone help pages

Message 4 of 7 (2,187 Views)
Scholar III
Northern-dj
Posts: 5,856
Registered: ‎23-10-2008

Re: Phone's dead

Now it can take 14 days

You can take this to a Samsung Service centre

On

http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION

Now don't go to Carphone warhouse

We have a Guy that has just done this and he got his phone back in five days

From what you have said it only sounds like a Firmware issue

That just need reflshing

Try the Roll back on this section don by Soupdragon

You might be able to fix this yourself

The Vodafone service centre is fine But takes ages

Now if the Phone is with in the First 31 Days they will swop the phone for a Graded one

If after then then its your choice  

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Message 5 of 7 (2,178 Views)
Peer I
alexleadbetter
Posts: 61
Registered: ‎12-09-2009

Re: Phone's dead

The guy in the shop took out the battery,

took out the sim card and took out the memory card,

left it a few secs, put them back in in reverse order,

held the power button in and it came on :manhappy:

think he said his name was jesus or something :manwink:

no idea why I couldn't get it to work last night or this morning,

feeling very, very relieved

it's surprising how dependant you can become on youe smartphone

Message 6 of 7 (2,162 Views)
Scholar III
Northern-dj
Posts: 5,856
Registered: ‎23-10-2008

Re: Phone's dead

Glad you got it sorted ;-)
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Message 7 of 7 (2,154 Views)