Samsung Galaxy S Series

[Tom]

We're aware that some Vodafone customers are experiencing a slow GPS lock on their device. We're investigating the cause with Samsung and will provide an update on timings for a fix as soon as we have more information.

In the meantime, customers should still be able to use location services as normal once their device has locked onto the GPS connection.

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[Tom · Accepted solution]

We can confirm that this is now resolved, thanks for your patience whilst we looked into this.

Tom

[Tom]

To clarify, there's no device software update necessary to get GPS working, the issue was found to be on the server side. We’ve put a fix in place and your device should now be working as normal. If it's not working right away, removing the battery and rebooting your device will get it up and running.