This is a sticky one
and how the consumer law is looked at now as always when a new popular phone comes out there are a shed load of cases from company's all trying to cash in
Now if a case is effecting the phone it does boil down to the case manufacture on a previous phone the N97. there was a well known at the time case company called body glove they did a case with a magnetic catch that effected the phone the case was recalled and cost the firm a lot
Now Samsung will tell you that its a third party case and there responsible for testing the case with the phone
and i have noticed cases coming out befor the phone does so how do the test them
Now you can nip to your local samsung service centre who will also do covers and will no about the problem and they might be able to help
you can also test the mic you self by recording using Voice Recorder app from the market then play it back on a PC
I have tested this on a S2 that i look after with a ditation app and its down to the design of the case and were the hole is placed the guy that has the phone he has drilled a Bigger hole in the case
He sorted his by ringing his self in his house
He simply put it down to the cover
It gets me how any of the phones pic up the voice out of sutch a small hole any how
SimonWilding wrote:I don't want to seem rude here, so apologies if I am but you have bought a case made by a third party (ie not Samsung or Vodafone) and yet you are blaming one (or both) of them for the fact that it doesn't work properly........
Surely your dispute is with the makers of the cover for not testing it properly before selling the product!
+1
Right you need to do a proses of elimination
You need to try another phone on Vodafone on 3G
The reason for this is 3G can cause this if a transmitter is playing up
On the phone try 2G test the signal again
Down load a recording app that records your voice this tests the mic out
it is possible it could be a number of things but you need to rule stuff out
