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Occasional Poster
sallym
Posts: 2
Registered: ‎25-05-2009

email is sooooooo slow

Why does it take forever for my phone to open any emails that i get ???  Like sometimes it's ticking away forever and i think it's never going to load the email, sometimes it doesn't...  But sometimes it is fine and loads it straight away.

 

Also it takes ages for the phone to actually receive the emails.

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Professor IV
thesoupdragon
Posts: 4,255
Registered: ‎09-10-2010

Re: email is sooooooo slow

Hi sallym

 

Welcome to the eForum

 

What email provider are you using?

 

What email App are you using?

 

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Community Manager (Retired)
Community Manager (Retired)
Tom
Posts: 8,790
Registered: ‎30-11-2007

Re: email is sooooooo slow

Hi sallym,

If you could answer TSD's questions that would be great, but to add, the speed of checking and downloading emails will also depend what network coverage you're in, with 3G or HSDPA checking and downloading faster, and EDGE or GPRS taking a little longer.

Does the speed match with the speed at which you can browse the internet on the phone at similar times or in similar locations?

It's also worth noting that the size of emails will have a big impact too.

Thanks,

Tom
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Occasional Poster
sallym
Posts: 2
Registered: ‎25-05-2009

Re: email is sooooooo slow

I am using hotmail and gmail.

 

Internet is slightly faster than the speed that the emails load.

 

It alternates between 3G and H+

 

It tends to be all emails regardless of size.

 

Thanks,

Sallym

Message 4 of 5 (1,528 Views)
Professor IV
thesoupdragon
Posts: 4,255
Registered: ‎09-10-2010

Re: email is sooooooo slow

Hi sallym

 

Is it still slow when connected to WiFi?

 

 

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