25-06-2012 02:09 PM
Hi guys I now have a pretty S3 sat on my desk
Just wondering if anyone else has issues with wifi, our work wifi seems ok as in its connected but i cannot access facebook or internet, my ipod works ok as did my Galaxy s, any ideas
25-06-2012 02:34 PM
Could be any number of things.
From what you have said;
1) Can you confirm someone else/other phone/other device has connected to your Work's WiFi and has internet connectivity?
2) Is your work WiFi throttled - number of users?
Then there is the phone itself;
1) Have you managed to connect to another WiFi network?
2) Do you have internet connectivity via Vodafone's Data connection ? Just to prove that you can access.
More troubleshooting ideas to follow...
25-06-2012 03:18 PM
Your work may be blocking your mac address of your phone
does the phone see the network ok ?
Does it say Obtaining a IP address if it does what happens
You can set a statick IP address through add a network i would use the same infomation as you Galaxy s but you would need to no the Subnet Mask of your network, when finish before you connect turn your S Off
The reason is your taking the Ip address
Now click connet
If all is well your connected if not turn your Galaxy s back on and see if its IP Address has changed this tests wheater there is spare wifi slots on your companys router.
Now if the S does not connect its becauses the S3 has the IP address if so Turn the S off and do a scan and this time as there is a spare IP address the S3 will grab it, this time connect you
Some companies have limited wifi slots some times its better to put a separate wifi router in
If the phone can not get a IP address then it will not work
Now there is one other is click Advanced and make sure the Wifi Freq is set to Auto
Can you also find out any info on The router eg what MBPS it is what Freq band it is eg band g or N
25-06-2012 03:45 PM
Its weird, its connected found ip address and sky + works and ebay and amazon, but no internet and facebook keep saying lost connection????
Facebook via the brouser is down i think they might of stopped it
Are thease app's that are working and not via the brouser ?
is the Playstore working ?
when you open the brouser type in the address bar www.google.co.uk
and see if that works
25-06-2012 03:55 PM
Hi ND, i am liking this phone , play store works. Google loads but keeps saying web page not available what ever i look for. Facebook app loads but then get connection lost, but i heard its the facebook app so tried on browser. Just downloaded quite a few updates in play store its weird
25-06-2012 04:13 PM
25-06-2012 06:47 PM - edited 25-06-2012 06:48 PM
Its seems ok at home, but i did notice that both the wifi and the mobile data icon are lit up at the top, i am assuming both should not be lit up and if i disable the data one it still works, on wifi. Might have to watch that, will see if its makes a diference on the wifi at work tomorrow.
25-06-2012 07:25 PM - edited 25-06-2012 07:26 PM
Just tested this on my phone at home with my own wifi. and got both the standard version and mobile version of face book working fine using the default browser.
Just one thought on the subject. Does your company's wifi need an extra login via an online portal for example?
25-06-2012 08:24 PM
You need to speak to your IT your network may consider your mac as a Non authorised
and put a block on it clearly and thanfully the phone is fine
whats probs happend is the IP address need looking at
But ttrust me mot IT Guys use Iphones as there not complicated so there may be some resitance to doing any thing
26-06-2012 11:23 AM
That might be it, can'y get it to work, it shows in connected devices but no internet access. Its an old Netgear WGR614 virgin cast off lol. Just have to watch my data when i am at work
It will not work we had problems with Netgear routers this is why Virgin ditched them going to D-link
The Galaxy s had problems, You can get a cheap router no £20 that works fine but that is your problem
Ne routers now have firmware, so they can be updated so a upgrade of router will sort this
26-06-2012 01:33 PM
Not the same problem but very similiar. i was unable to match the phone to my car when i went out to sort out the phone in the car. at the same time, i was unable to log on to my wifi at home [work was fine]. a simple reboot sorted me out and the phone picked up eveyrthing then.