Samsung Galaxy S4: Faulty micro USB port?

[happypeach]

Hi

I've had this phone for 6 weeks or so. At first, the charging cable fit really snugly into the micro usb port and I had no problems. However, it seems to have gotten looser and looser, starting just a couple of weeks after I got it. I didn't drop it or see anything happen, it's just gotten steadily worse. Now when I plug the phone into my computer, it constantly disconnects and reconnects if I just move the cable even slightly as it's not a snug fit anymore in the port on the phone. This causes Windows to say the device has malfunctioned and can't be recognised.

I can use someone else's charger for a different phone in a wall socket and that's more snug, but not 100%, and obviously I want to be able to plug it into my computer.

This seems to be a common fault looking around, but am I going to get billed for it if I send it back to Vodafone? I want to get it fixed before it breaks completely (as it's getting worse) but don't want to be slapped with some ridiculous fee for what seems to be an obvious manufacturing issue... or worse, to not be told how much it will cost to repair because it has to be "diagnosed" and then be told it's some crazy amount and then have to pay to have them send it back to me plus the diagnosis fee, like with my last lump of a HTC.. which had the same problem..  I bought Samsung to better my chances of it not happening again!

Please help!!  :catsad:

[Sue99]

Thanks for the information TSD.