cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Can't turn my fingerprint scan off galaxy s5

huffystu
2: Seeker
2: Seeker
I turn my fingerprint scanner on and now can't turn it off. I usually have it on swipe but it says it has been disabled by administrator. Please help.
2 REPLIES 2

huffystu
2: Seeker
2: Seeker
Does anyone know how to fix this?

Hi @huffystu

 

Welcome to the eForum.

 

To turn this off follow the below steps:

 

  1. Settings
  2. Lock screen
  3. Swipe lock (finger print)

 

Change this to the option you want.

 

If you select swipe, this’ll ask you to set up the pin number on the phone and allow this to be set.

 

Thanks,

 

Laura