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Samsung Galaxy edge cant send texts

alison18
3: Seeker
3: Seeker

Just upgraded phone to Samsung Galaxy S6 Edge but cant send any texts, everything else working, anyone else experienced this?  I am thinking I should try a factory reset?

2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

@alison18

 

Sometimes a SIM works perfectly well in an old phone and as soon as you upgrade, the SIM fails.

 

The first thing to try is a replacement SIM from a Vodafone store.  This may solve the problem.

 

You can also try refreshing the SIM on the network by going into your network settings and selecting an alternative network and back onto Vodafone UK.

alison18
3: Seeker
3: Seeker
Thanks will try that.