Support:

Samsung

Search in eForum:
Reply
Scout I
AstraH
Posts: 19
Registered: ‎28-02-2012

Barred/Blacklisted Samsung Galaxy S plus

Would the Vodafone moderators be able to tell if a phone has been blacklisted/barred if I were to give them the IMEI number?Don't fancy calling CS because to be quite honest most of them are as useful as a chocolate fireguard.

 

I bought the phone as a backup so to speak and was supposedly unlocked (unfortunately, the guy I purchased it from has vanished). I paid for the SRS Samsung Remote Unlock Client because I couldn't get a vodafone sim to work in it, type in the code *#7465625# and the phone shows that ALL locks are off. I have a 3 UK PAYG sim which works fine!

 

I also paid checkmend to do a report on the IMEI and all came back clear. When I search for mobile networks with my Vodafone sim I get all the networks except for Vodafone? I have tried a numerous ammount of custom roms but still nothing and the guys over at XDA have been stumped by this.

 

Also, when I have the Vodafone sim I can select the Vodafone APN but still just get Emergency calls only. Would anyone be able to shed some light on this?

Message 1 of 32 (2,410 Views)
Scholar III
Northern-dj
Posts: 5,858
Registered: ‎23-10-2008

Re: Barred/Blacklisted Samsung Galaxy S plus

Does the simm work in another device this sounds like a simm prolem to me that needs looking at ??

VF Banner
Message 2 of 32 (2,408 Views)
Scout I
AstraH
Posts: 19
Registered: ‎28-02-2012

Re: Barred/Blacklisted Samsung Galaxy S plus

I've tried the sim out of my Galaxy S2 and my wifes from her Nokia C7, it doesn't want to accept any Vodafone sim that;s why I thought maybe it was barred by Vodafone?

 

Like I said in my first post I have a 3 PAYG sim and it is working fine.

Message 3 of 32 (2,404 Views)
Scholar III
Northern-dj
Posts: 5,858
Registered: ‎23-10-2008

Re: Barred/Blacklisted Samsung Galaxy S plus

Ok no probs the only way Vodafone can Barr a phone is to block the Imei, But this blocks every network 

This could even be a hardware problem were its not picking up the frequency 

I would take this along to a Samsung service centre but not with a custom rom on and let them check the Hardware out, if it has a stock rom on then it will be under warrenty 

 

VF Banner
Message 4 of 32 (2,402 Views)
Scout I
AstraH
Posts: 19
Registered: ‎28-02-2012

Re: Barred/Blacklisted Samsung Galaxy S plus

So I assume that it's best to flash a stock rom, what about root? would it be wise to unroot as well.

Message 5 of 32 (2,400 Views)
Professor IV
thesoupdragon
Posts: 4,246
Registered: ‎09-10-2010

Re: Barred/Blacklisted Samsung Galaxy S plus

Hi AstraH

 

Are your SIM cards older than 18 months? We have seen some members with problems using older SIMS.

 

Pop into your local Vodafone store for a free replacement SIM.

 

Let us know if that works!

Wink.gif

sig_new.png
Message 6 of 32 (2,397 Views)
Scout I
AstraH
Posts: 19
Registered: ‎28-02-2012

Re: Barred/Blacklisted Samsung Galaxy S plus

I'll give that a go as at the moment I am using a micro sim in an adapter (god how I hated the iPhone 4).

 

I can't think how old the wife's sim is though but I'll get mine replaced with a standard sized one.

Message 7 of 32 (2,395 Views)
Scholar III
Northern-dj
Posts: 5,858
Registered: ‎23-10-2008

Re: Barred/Blacklisted Samsung Galaxy S plus

If you take your phone in it needs to be stock rom and Not rooted basicly out of the box 

VF Banner
Message 8 of 32 (2,391 Views)
Scout I
AstraH
Posts: 19
Registered: ‎28-02-2012

Re: Barred/Blacklisted Samsung Galaxy S plus

not a problem, I'll flash a european rom as I don't know what network the phone was originally on.

 

As for new sim, flew up the motorway to my local Voda store, got a new sim but unfortunately still a no go.

 

Any idea as to what Samsung charge when it comes to repairing phones, it took me ages to save for it so don't fancy being handed a hundred quid bill!!!

Message 9 of 32 (2,388 Views)
Scholar III
Northern-dj
Posts: 5,858
Registered: ‎23-10-2008

Re: Barred/Blacklisted Samsung Galaxy S plus

Errrrr Free its under warranty  that model is less then 24 mounths old plus they can check on the imei as well

But it has to be a Independent Service centre not Carphone warehouse

VF Banner
Message 10 of 32 (2,382 Views)
Scout I
AstraH
Posts: 19
Registered: ‎28-02-2012

Re: Barred/Blacklisted Samsung Galaxy S plus

Any idea how I find an independent service centre local to me, I went on the samsung site and all it showed were carphone warehouse places

Message 11 of 32 (2,367 Views)
Professor IV
thesoupdragon
Posts: 4,246
Registered: ‎09-10-2010

Re: Barred/Blacklisted Samsung Galaxy S plus

 

You could do a Google search. Some places offer a postal repair service.

 

Wink.gif

sig_new.png
Message 12 of 32 (2,361 Views)
Scout I
AstraH
Posts: 19
Registered: ‎28-02-2012

Re: Barred/Blacklisted Samsung Galaxy S plus

damn, and there was me thinking that forums were the place to come for help.

Message 13 of 32 (2,359 Views)
Professor IV
thesoupdragon
Posts: 4,246
Registered: ‎09-10-2010

Re: Barred/Blacklisted Samsung Galaxy S plus

@AstraH

 

Sorry you feel that way...:smileysad:

 

As we don't know where you live, the only real help available is to direct you to where you can find the answers for yourself.

 

A quick Google search will reveal many Authorised Samsung repair centres either near you, or that can offer a postal repair service.

 

Good luck with your search.

Wink.gif

sig_new.png
Message 14 of 32 (2,352 Views)
Scholar III
Northern-dj
Posts: 5,858
Registered: ‎23-10-2008

Re: Barred/Blacklisted Samsung Galaxy S plus

Message 15 of 32 (2,349 Views)
Scout I
AstraH
Posts: 19
Registered: ‎28-02-2012

Re: Barred/Blacklisted Samsung Galaxy S plus

sorry for my previous comment, just keep feeling I've been kippered up here. I've managed to install a rom that matches my product code and is now being recognised in Kies so that's a start. I've also unrooted so pretty much back to stock.

 

Regarding the warranty, does it matter that I purchased it second hand?

Message 16 of 32 (2,339 Views)
Professor IV
thesoupdragon
Posts: 4,246
Registered: ‎09-10-2010

Re: Barred/Blacklisted Samsung Galaxy S plus

It shouldn't matter as the Warranty is for the Phone not the User.

 

I'm not convinced it's a malfunctioning phone...?

 

The Phone works with a "3" sim card in place.

You can install Firmware and is now recognised by Kies.

 

All Vodafone Smart Phones are unlocked to all Networks from New.

This is not true of other providers. Could it be that the phone is actually Locked to the "3" Network...?

 

Can you borrow a sim card from a friend on a different network say O2 or Orange?

If those don't work, you will know where the lock originates and may save a lot of messing about with Service Centres?

 

Just an idea...

Wink.gif

sig_new.png
Message 17 of 32 (2,335 Views)
Scout I
AstraH
Posts: 19
Registered: ‎28-02-2012

Re: Barred/Blacklisted Samsung Galaxy S plus

When I search for mobile networks now I have changed the firmware using a 3 sim it shows 3 UK, T-Mobile UK and O2 - UK. When I insert a Vodafone sim and scan networks all I get is T-Mobile UK and 3 UK. So even though the lock status is showing all locks are off is there still a possibility that it can be locked to certain networks.

 

I was under the impression that when a sim is inserted from a network that is locked on the phone you require a code but I don't get nothing like that, just Emergency calls only.

 

I paid £15 to have credits put on the SRS Samsung Remote Unlock Client and that showed all locks were off.

 

Link to sammobile - http://www.sammobile.com/unlock/index.php?phone=I9001

 

Because of the easter holiday I'll wait until tuesday and go and buy some PAYG sims from all the networks, that way I know I will have some valid sims to try.

 

Message 18 of 32 (2,325 Views)
Professor IV
thesoupdragon
Posts: 4,246
Registered: ‎09-10-2010

Re: Barred/Blacklisted Samsung Galaxy S plus

This is very confusing...

 

Have you tried Factory resetting the Phone, but with the Vodafone SIM left in the Phone?

 

Did you install a XEU Firmware? (Open Europe)

Have you changed the CSC to XEU?  *#272*xxxxxxxxxxxxxxxx#*    X's = IMEI code

 

When you Factory reset, after the phone restarts wait approx 30 seconds and a menu pops up asking which provider you want to use.

 

Hmmm.gif

sig_new.png
Message 19 of 32 (2,319 Views)
Scout I
AstraH
Posts: 19
Registered: ‎28-02-2012

Re: Barred/Blacklisted Samsung Galaxy S plus

Done a factory reset with Voda sim, still no go. I can select the Voda APN settings (as that is the only one listed) but still get Emergency calls only.

 

tried *#1234#

PDA: I9001XXKQ7

PHONE: I9001XXKPK

CSC: I9001DBTKP2

 

I think the reason why I installed this firmware was because of the product code. I used Check Fus Downloader and that doesn't even have a UK rom listed.

 

The only reference I can find for XEU firmware is for a Galaxy S2 and the only Open Europe firmware I can find on SamMobile is

PDA I9001XXKP4 ##2.3.32011 JulyCSC I9001OXAKP2

Open Europe

Message 20 of 32 (2,313 Views)