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Cannot turn off Call Waiting

Giggles
3: Seeker
3: Seeker

I have a S5 Neo I have been trying to turn off Call Waiting, when I touch the button to turn it off, it goes off and a circle appears with the inner bit going round and round, then it disapears and call waiting is on again.  There must be something daft that I am not getting !  Thanks.

 

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

Perhaps try

 

How do I set up or cancel call waiting?
Call waiting tells you if someone's trying to call you while you're already on a call.
It just gives a soft dual bleep to let you know.
To activate - enter *43# followed by SEND
To accept the incoming call and end the original call - press 1 then SEND
To hold the original call and accept the incoming call - press 2 then SEND
To swap between calls - press 2 then SEND
To end present call and return to holding call - press 1 then SEND
To cancel - enter #43# then SEND
Has this resolved your problem?

 

https://support.vodafone.co.uk/Calls-texts-and-voicemail/Vodafone-call-features/38911894/How-do-I-se...

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

View solution in original position

5 REPLIES 5

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

Perhaps try

 

How do I set up or cancel call waiting?
Call waiting tells you if someone's trying to call you while you're already on a call.
It just gives a soft dual bleep to let you know.
To activate - enter *43# followed by SEND
To accept the incoming call and end the original call - press 1 then SEND
To hold the original call and accept the incoming call - press 2 then SEND
To swap between calls - press 2 then SEND
To end present call and return to holding call - press 1 then SEND
To cancel - enter #43# then SEND
Has this resolved your problem?

 

https://support.vodafone.co.uk/Calls-texts-and-voicemail/Vodafone-call-features/38911894/How-do-I-se...

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Brilliant ! it appears to have turned it off!  So do I take it then, that if you go back into where that option is, it automatically turn it on again?  Thanks.

BandOfBrothers
17: Community Champion
17: Community Champion

Hi. 

 

You're welcome. 

 

There is an option in the information to re activate the feature.  

 

To activate - enter *43# followed by SEND

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Great, many thanks for your help.

BandOfBrothers
17: Community Champion
17: Community Champion

No worries. 

 

:smileyhappy:

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.