Samsung

[rhyshempton]

I am seeing lots of reports of people on VodaUK recieveing the 4.0.4 update yet i havent. 

ive tried Kies and OTA.

N7000XXLPY

[thesoupdragon]

The Servers are very busy at the moment, keep checking, you will get it eventually...

[rhyshempton]

Meaning its out but i cant have it?

[thesoupdragon]

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rhyshempton wrote:
Meaning its out but i cant have it?

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What...?

[DaveCD]

Hi rhyshempton

Thank you for your posts.

When it comes to queries around updates please take a look here.

As soon as an update is available for your device we will notify you, as thesoupdragon has said the servers can become busy as everyone looks to update and this can cause a delay.

Many Thanks

DaveCD
eForum Team

[Yakkaboo]

im running stock gingerbread and still the server is telling me there are no updates for my phone...which is cool...i'll just wait....but if the servers are so busy, how can they manage to connect with me to tell me that there is no update? i wish theyd just tell me that ther is one, but i have to be patient and wait. lol. yep...maybe im a bit challenged on the tech front.

[rhyshempton]

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Yakkaboo wrote:
im running stock gingerbread and still the server is telling me there are no updates for my phone...which is cool...i'll just wait....but if the servers are so busy, how can they manage to connect with me to tell me that there is no update? i wish theyd just tell me that ther is one, but i have to be patient and wait. lol. yep...maybe im a bit challenged on the tech front.

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+1 

thats what i meant... 

sammobile isnt showing the update as even out yet? 

[jules_00001011]

The Vodafone branded firmware was the slowest to come out on the last update. Some Vodafone customers are lucky because they were supplied with the unbranded XEU version of the Note.

[Northern-dj]

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jules_00001011 wrote:

The Vodafone branded firmware was the slowest to come out on the last update. Some Vodafone customers are lucky because they were supplied with the unbranded XEU version of the Note.

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That how it should be done just like How Apple does things the Manufacture controls every thing not networks

[RKW]

Can Vodafone confirm if the branded 4.0.4 update has been published as I still have yet to receive the update.

[Northern-dj]

This is one down side of a Branded device is getting information out of them 

Vodafone like doing so called testing this can take Months 

Now there is a work aroud 

You can take your Note to a Samsung service centre and they will update it for you or debrand it 

Or you can do this your self.

[rachie29]

I originally got my phone through phones4u and recieved the update to 4.0.4 a few weeks ago. I've since sent my phone to vodafone for repair and now i've got it back, although it says vodafone have updated it etc, I can't get the update to 4.0.4, it says there is nothing there. The phone is still the same. Strange?

[thesoupdragon]

When you click the OTA update do you have an option to log into your Samsung Account?

What Firmware are you on now?

[Ben_H]

Hi RKW,

Looking at our approved software list, the latest firmware to get approval on Vodafone sourced devices is Android 4.0.3 ICS. You'll get an alert as to when and if software updates are available, or you can set the device to check automatically at predetermined intervals via 'Settings', 'About', 'Software Updates' and ensuring 'Scheduled Check' is ticked.

Cheers, Ben

[rachie29]

Hi NDJ,

When I click it it just asks if I want to check for updates. I am already logged into a samsung account through my phone (can see it when I check the accounts section of my phone where google, facebook etc is)

I'm on Gingerbread 2.3.6

Thanks for your help,

Rach

[Northern-dj]

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rachie29 wrote:

I originally got my phone through phones4u and recieved the update to 4.0.4 a few weeks ago. I've since sent my phone to vodafone for repair and now i've got it back, although it says vodafone have updated it etc, I can't get the update to 4.0.4, it says there is nothing there. The phone is still the same. Strange?

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2.3.6 ????

Why when you got your phone from Phones4U did you send it back to Vodafone ?????

Vodafone have now put there firmware on 2.3.6 this has messed up the device and kies will not be able to update and the OTA will not work.

This is because  Your CSC (Customer Sales Code) will be XEU and not Vodafone (vod)

so you will not recive any update from any side OTA Or Kies 

This can be fixed your self but i would strongly advice you take this to a Samsing service centre to get them to sort this out 

and put XEU Firmware back on then when you plug it in to Kies or OTA it will work 

Most service centres will do this there and then for £20 or over night for Free 

[rachie29]

I'm confused. I got my phone in February, it wad on gingerbread and I got it from phones 4u. Then I got the update a few weeks back and updated to 4.0.4. Since then I've had to send it back for a warranty repair to Vodafone and its come back with 2.3.6 on it, not the 4.0.4 I sent it away with. It says on the Vodafone repair section of the website that warranty repairs can be done through them even for phones obtained through other places, and specifically names phones4u. I haven't tried kies.

[thesoupdragon]

Edit: changed my mind...

open the dialler App and type  *#06# (To Display IMEI number)

Then type:

*#272*xxxxxxxxxxxxx#*  (change xxxx's for your imei number)

Select VOD and click apply.

The phone will factory reset and wipe everything.

It will be on full Vodafone Firmware and should be recognised by Kies.

If you want unbranded firmware it will have to be reflashed and the CSC code changed.

[rachie29]

Thanks NDJ. But I've just tried this and it won't work. It says preconfigured and the top of the screen, sales code VOD and then install or cancel at the bottom. I click install and it says "must be three chars."even though there is cos it says VOD. So it won't let me do it. Is there no way of telling if I'm on VOD or XEU first?

[rachie29]

I've just checked and my CSC is N7000VODLC1 if this helps at all!