Galaxy Note 4 Lollipop Update?!!

[FreshOutTheBox3]

Ok so I've had my phone since the day before it came out and I got it direct from the Samsung Experience store. I have been waiting for the lollipop update since around January! My brother took out a new phone from a vodafone store and when he checked for a software update it was there.

We both have the same baseband version and everything else is the exact same but apparantly all the latest updates have been installed on my phone.

What is going on!

[Retired-Sarah]

Hi @FreshOutTheBox3

Take a look at our device troubleshooting guide, for further help and information on software updates.

Our Live help team’s also available for immediate help.

Thanks,

Sarah