You are here:

Samsung

Ask a question:
Reply
Rank 3: Occasional Poster
Posts: 41
Registered: ‎05-11-2010

Group SMS

i have an issue where i am not receiving a group SMS sent from a specific number? Any one have any ideas or have the same issue. If i get sent a standard text from this number i receive it ok. 

 

Please help

 

Thanks 

Message 1 of 6 (5,634 Views)
Rank 34: Scholar III
Posts: 7,076
Registered: ‎23-10-2008

Re: Group SMS

Ummm i have herd of networks blocking people sending them but not reciving, it may be the person sending this 

I have just tried this and i recive them ok

try re loging back on to the network just in case 


Message 2 of 6 (5,632 Views)
Posts: 6,950
Topics: 168
Thanks: 4,608
Ideas: 16
Solutions: 210
Registered: ‎09-10-2010

Re: Group SMS

Wouldn't a group SMS get converted to an MMS...?

 

Maybe that's the problem?

 

Try sending yourself an MMS to see if it comes through. If not then maybe it needs to be activated on your account?

 

Perhaps N-dj has some thoughts on this...?

 

Hmmm.gif

sigbar.png

Message 3 of 6 (5,630 Views)
Rank 34: Scholar III
Posts: 7,076
Registered: ‎23-10-2008

Re: Group SMS

ummm possible it could be a mms, as soup said tey sending a mms

does the message say downloading ????


Message 4 of 6 (5,619 Views)
Rank 3: Occasional Poster
Posts: 41
Registered: ‎05-11-2010

Re: Group SMS

Following your advice i went to check my network stetting, it was set to vodafone post-pay ISP and none of the MMS settings were there, so i've found them and entered them manually, will wait and see now if i receive the texts.

 

Thanks for you help

Message 5 of 6 (5,605 Views)
Rank 34: Scholar III
Posts: 7,076
Registered: ‎23-10-2008

Re: Group SMS

You may find MMS is turned off on youre account !!!

second Tier Tec can turn this on


Message 6 of 6 (5,588 Views)
Got a question?

Get help and technical support on Vodafone's devices, products and services from our online community

If your question relates directly to your account or mobile number please contact our customer services team.

Help and Support
My Vodafone

My Vodafone

Stay in control of your spending and manage your account online.

Log in

Register for My Vodafone

Top up