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I need to make a death report and I could not contact you, no answer on phone, mail or chatt.

NerminaWikström
1: Seeker
I explained in the mail forwarded to you in the afternoon.
2 REPLIES 2

redpages
17: Community Champion
17: Community Champion

Hi. Sorry to hear that. Did you get a reference number confirmation when you sent your original email? (it would help the eForum team chase this up for you). If you don't have a code don't worry, I'm sure the team will still be able to investigate this for you :Smiling:

Vodafone customer since 2004. Attempting to help where I can on the Community

Ben_H
Moderator (Retired)
Moderator (Retired)

Hi Nermina,

First of all, I'm very sorry to read about your loss. 

We have a specialist team in place who are able to help you with this matter.

If you let me know your email reference, I'll get this picked up straight away. The reference will look something like [#7xxxxxx].

If you didn't get an email reference, take a look here for how to get in touch with our team directly. Once you get a reference, please don't hesitate to post it here and we'll be in touch.

Many thanks, 

Ben