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My S4 won't connect to the Vodafone network and says i'm 'Not Registered to Network' message

Wolfjm
1: Seeker

For the last two days my mobile gets no signal and when I try to use this it says it's 'Not Registered to Network'

I then try to select the Vodafone UK network from the Mobile Network settings and it still doesn't connect.

When I put my sim in my company mobile it worked fine, likewise my company mobile sim (Vodafone) doesn't work in my S4.

1 REPLY 1

Amanda
Community Manager
Community Manager

Hello @Wolfjm

 

Thanks for your posts. 

 

It sounds like either have a fault with your phone, or that your IMEI has been barred. 

 

Our Live help team can check the IMEI for you. 

 

However if your phone is faulty, we should be able to send it for a repair

 

Thanks, 

 

Amanda