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Note 3 Lollipop Wifi and other issues Please help

snazer
3: Seeker
3: Seeker

Please Help

Recently updated my Note3 vodafone 9005 to Lollipop 5 and all I had is problems

1- Wifi Dropping out as soon as you move away from the router 1-meter range

2- Bluetooth issues voice not clear and connection dropping out when using it.

3- Battery Drains Quickly

4- Generally the device sluggish

SO FAR

  1. I have done a full reset 5 times
  2. cleared the cache in recovery mode
  3. Took the device to Samsung Shop 50 miles away and they reloaded software and still no luck
  4. disabled Mobile Data Mode
  5. *#0011# advanced wifi power saver switch

Is there anything you suggest guys that might work please?

5 REPLIES 5

BandOfBrothers
17: Community Champion
17: Community Champion
Hi

Unfortunately you seem to have tried the generic self help tips.

If this was me I would be in touch with Samsung Uk to highlight your issues.

I hope a patch / update is on its way soon that rectifies the issues you state are affecting you.

😎

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

hi, Many thanks for responding, i have taken it to the Samsung shop today in Reading and they offered to replace the Mainboard of the phone.  i have been testing since this evening and it looks like its fixed now.

 

i still think its something to do with the software but from my point of view its job done.

 

many thanks for your support.

 

sam

BandOfBrothers
17: Community Champion
17: Community Champion
Hi,


I'm glad to hear the issue may now have been resolved.

To be honest a few people have raised concerns regarding this particular firmware update so I'm sure Samsung will be on the case.

Let's hope you can now get back to enjoying your device. 😎

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

snazer
3: Seeker
3: Seeker

hi Just wondering if you've managed to get the issue resolved please?

 

i have the same issue and have been to samsung in reading, they loaded the software but i am still having the same issue

 

thanks Sam

snazer
3: Seeker
3: Seeker

Please Help

Recently updated my Note3 9005 to Lollipop 5 and all I had is problems

1- Wifi Dropping out as soon as you move away from the router 1-meter range

2- Bluetooth issues voice not clear and connection dropping out.

3- Battery Drains Quickly

4- Generally the device sluggish

SO FAR

  1. I have done a full reset,
  2. cleared the cache in recovery mode
  3. Took the device to Samsung Shop 50 miles away and they reloaded software and still no luck
  4. disabled Mobile Data Mode
  5. *#0011# advanced wifi power saver switch

Is there anything you suggest guys that might work please?