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Note 3 has no or poor signal since Lollipop

lisavye
3: Seeker
3: Seeker

Hi Since lollipop update my note 3 has gone from full 4 bars of signal to just one or none I've done a factory reset, had a new sim card and still no/poor signal. It's not just in one place but out and about too. Every now and then 4 bars light up but then go back to one again. Anyone else having this issue? Lisa

10 REPLIES 10

marshallar
3: Seeker
3: Seeker
I've tried with kies several times in recent weeks, but with no luck. I'm happy enough to wait for the update; I just can't understand how others with the same phone from Vodafone, already have the update. I think I'm on a "red plan" - a pay monthly contract, £33 per month