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Picture Messaging

karlygeorge
2: Seeker
2: Seeker

‎03-08-2014 10:39 PM

I cant send picture messages from my phone but the apn settings are correct as I have checked them on the vodafone website. I dont know what I need to do.
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3 REPLIES 3

drey_p
16: Advanced member
16: Advanced member

‎04-08-2014 03:11 AM

Hi there

 

What phone is it?  The first thing I would do is text the word WEB to 40127 just to ensure that the correct settings are indeed installed on the device. After you send the text you should get a configuration message sent back to your handset. That should sort your problem out.  If it doesn't, it could potentially indicate that MMS hasn't been provisioned on your account and will need one of the eForum Team to look into the issue for you.

PWIAC

Retired-Laura
Moderator (Retired)
Moderator (Retired)

‎04-08-2014 10:08 AM

 

Hi Karlygeorge,

 

So my team can have a look at this for you, get in touch with us here.

 

We’ll be in touch in 48 hours, for quicker help go online here.

 

Cheers,

 

Laura 

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MohamedGamal
8: Helper
8: Helper

‎05-08-2014 12:20 AM

Try to make sure the wifi is switched off and mobile data is enabled for a start, That might greatly help