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Established Poster
scoobyflew
Posts: 29
Registered: ‎08-02-2011

Re: Pre-order upgrade to Galaxy nexus?


shambo wrote:
i might ring them in a bit and find out whats happening with mine. I ordered when there were 31 in stock. if they say it's out of stock i'll probably cancel.

I know how you feel.

This is turning into a proper steaming pile.....

The agent said "the system" couldn't track if different teams ordered the phones.

The line of code you should insert VF when an order is placed:
CurrentStock = CurrentStock -1

What more likely happened is that 37 Vodafone employees have a shiney new Galaxy Nexus this morning.....

Message 801 of 1,138 (1,591 Views)
Regular Poster
bigfatron
Posts: 191
Registered: ‎15-10-2009

Re: Pre-order upgrade to Galaxy nexus?

If it hadn't already, this is rapidly descending into farce.

 

TBH i've half a mind just to wait until Jan and move now. This business of getting totally conflicting deals depending on who you happen to get routed through to has especially wound me up.  One plus i'll give VF is i've very rarely had to ring them about something. The big minus is almost every time I have had to contact them its ended up being a highly frustrating experience.

Message 802 of 1,138 (1,585 Views)
Established Poster
scoobyflew
Posts: 29
Registered: ‎08-02-2011

Re: Pre-order upgrade to Galaxy nexus?


bigfatron wrote:

If it hadn't already, this is rapidly descending into farce.

 

TBH i've half a mind just to wait until Jan and move now. This business of getting totally conflicting deals depending on who you happen to get routed through to has especially wound me up.  One plus i'll give VF is i've very rarely had to ring them about something. The big minus is almost every time I have had to contact them its ended up being a highly frustrating experience.


+1 !!!

Message 803 of 1,138 (1,579 Views)
Established Poster
shambo
Posts: 42
Registered: ‎28-11-2011

Re: Pre-order upgrade to Galaxy nexus?


scoobyflew wrote:

shambo wrote:
i might ring them in a bit and find out whats happening with mine. I ordered when there were 31 in stock. if they say it's out of stock i'll probably cancel.

I know how you feel.

This is turning into a proper steaming pile.....

The agent said "the system" couldn't track if different teams ordered the phones.

The line of code you should insert VF when an order is placed:
CurrentStock = CurrentStock -1

What more likely happened is that 37 Vodafone employees have a shiney new Galaxy Nexus this morning.....



LMAO - ^^ most likely case by the sounds of it - but i got it confirmed delivery on monday for me anyway.   VF seem to be following the government's line of the right hand not knowing what the left hand is doing - hence - CHAOS :smileyhappy:

Message 804 of 1,138 (1,577 Views)
Scout I
vodaCRONE
Posts: 40
Registered: ‎10-11-2011

Re: Pre-order upgrade to Galaxy nexus?

@shambo - did you call the number in the 'delayed' text for that info?

 

Message 805 of 1,138 (1,564 Views)
Established Poster
shambo
Posts: 42
Registered: ‎28-11-2011

Re: Pre-order upgrade to Galaxy nexus?

no just did 191 and went through to upgrades again
Message 806 of 1,138 (1,556 Views)
Regular Poster
bigfatron
Posts: 191
Registered: ‎15-10-2009

Re: Pre-order upgrade to Galaxy nexus?


scoobyflew wrote:

shambo wrote:
i might ring them in a bit and find out whats happening with mine. I ordered when there were 31 in stock. if they say it's out of stock i'll probably cancel.

I know how you feel.

This is turning into a proper steaming pile.....

The agent said "the system" couldn't track if different teams ordered the phones.

The line of code you should insert VF when an order is placed:
CurrentStock = CurrentStock -1

What more likely happened is that 37 Vodafone employees have a shiney new Galaxy Nexus this morning.....




The other possible is stock isn't allocated until after the order is confirmed.  Although other orders taking precedence over yours wouldn't surprise me (high tariff customers, staff etc).

Message 807 of 1,138 (1,537 Views)
Peer V
Siquo2000
Posts: 324
Registered: ‎12-11-2011

Re: Pre-order upgrade to Galaxy nexus?

[ Edited ]

You're all a bunch of puppets being strung along by the vodafone machine.

 

If they had it in stock yesterday, normal practice would have been to send it out, yesterday. 

 

They send them next day recorded delivery, so you should have it today.

 

Which means, they didn't send them out yesterday...

 

Why's that, ohh, maybe they didn't have stock until today, the same as Amazon etc.

 

You've all been treated like puppets and will continue to do so.

 

Now people shlag off P4U, however, Vodafone have been similar, but worse with you guys than anything I experienced with P4U.

 

I placed my order on launch day (P4U) and was told it was 'in stock and ready to go' , however I got mine 4 days later.

 

That's it. Done, got my phone been using it, got system update this morning, all cushty.

 

I've been with most networks in my time 02, Orange, T-Mobile, Vodafone, even '3' for a short period.

 

I've never had to contact them since I got my phone, I've never had problems I can't sort out my self, so I can't comment on any of their customer services, until now.

 

So whatever you say about P4U.. I'll have my phone for 16 months then upgrade, I probably will have no further communication with them, so what's the worry?

Message 808 of 1,138 (1,534 Views)
Scout I
vodaCRONE
Posts: 40
Registered: ‎10-11-2011

Re: Pre-order upgrade to Galaxy nexus?

SHAMBO: 'no just did 191 and went through to upgrades again'

 

- i dont know if i necessarily belive what those guys tell me...

 

Message 809 of 1,138 (1,529 Views)
Established Poster
roteemee
Posts: 74
Registered: ‎21-08-2010

Re: Pre-order upgrade to Galaxy nexus?

i soo happy, i got my tarrif changed. £31p/m 900mins 1000Uk landlines 1GB internet, for 24month and £12 for the phone. That will do me nicely :smileyvery-happy: and its getting delivered tomorrow. woohooo

Message 810 of 1,138 (1,503 Views)
Peer V
Siquo2000
Posts: 324
Registered: ‎12-11-2011

Re: Pre-order upgrade to Galaxy nexus?


roteemee wrote:

i soo happy, i got my tarrif changed. £31p/m 900mins 1000Uk landlines 1GB internet, for 24month and £12 for the phone. That will do me nicely :smileyvery-happy: and its getting delivered tomorrow. woohooo


That's not a bad deal, however the 18 month deal is better value, they've just got an extra £108 out of you, yes that's over another 6 month period. Lets hope you don't want to upgrade before 22 months is up

Message 811 of 1,138 (1,494 Views)
Scout I
mcav
Posts: 425
Registered: ‎29-06-2009

Re: Pre-order upgrade to Galaxy nexus?

Have had a few responses from Vodafone after requesting a call. They are just saying the phone is ordered but delivery is delayed. I am in the same situation. 30 in stock when I ordered, 24 when I ended the call. They really cannot pull the "out of stock" line. The problem is almost definitely that they didn't have a hope in hell of getting them out last night.

I have requested a call call back 4 times now and the request has been dodged. It does make you wonder...

Updates incoming of they happen.
Message 812 of 1,138 (1,476 Views)
Established Poster
talkland
Posts: 32
Registered: ‎01-12-2011

Re: Pre-order upgrade to Galaxy nexus?

Posted elsewhere as had the pleasure of an unbranded GN3 with a home toasted rom, running fine for over 2 weeks, no errors, will post in the correct thread about its overall performance etc later again...

 

In the meantime for those waiting...

 

http://forum.vodafone.co.uk/t5/Google-Nexus/Google-Nexus-3-Unleashed/td-p/941999

 

http://forum.vodafone.co.uk/t5/Google-Nexus/Galaxy-Nexus-will-the-quot-delivered-quot-stock-be-opene...

 

did not realise there were multiple threads, sorry!

 

any responses from a mod, in stoke, in the vcare team would be good

 

Cheers :manwink:

Message 813 of 1,138 (1,469 Views)
Peer V
Siquo2000
Posts: 324
Registered: ‎12-11-2011

Re: Pre-order upgrade to Galaxy nexus?


talkland wrote:

Posted elsewhere as had the pleasure of an unbranded GN3 with a home toasted rom, running fine for over 2 weeks, no errors, will post in the correct thread about its overall performance etc later again...

 

In the meantime for those waiting...

 

http://forum.vodafone.co.uk/t5/Google-Nexus/Google-Nexus-3-Unleashed/td-p/941999

 

http://forum.vodafone.co.uk/t5/Google-Nexus/Galaxy-Nexus-will-the-quot-delivered-quot-stock-be-opene...

 

did not realise there were multiple threads, sorry!

 

any responses from a mod, in stoke, in the vcare team would be good

 

Cheers :manwink:



talkland wrote:

Posted elsewhere as had the pleasure of an unbranded GN3 with a home toasted rom, running fine for over 2 weeks, no errors, will post in the correct thread about its overall performance etc later again...

 

In the meantime for those waiting...

 

http://forum.vodafone.co.uk/t5/Google-Nexus/Google-Nexus-3-Unleashed/td-p/941999

 

http://forum.vodafone.co.uk/t5/Google-Nexus/Galaxy-Nexus-will-the-quot-delivered-quot-stock-be-opene...

 

did not realise there were multiple threads, sorry!

 

any responses from a mod, in stoke, in the vcare team would be good

 

Cheers :manwink:


I didn't reply and point you in the direction of this thread because you specifically asked for a moderators response, which you will not get in this thread.

 

Welcome along :smileyhappy:

Message 814 of 1,138 (1,442 Views)
Peer V
Siquo2000
Posts: 324
Registered: ‎12-11-2011

Re: Pre-order upgrade to Galaxy nexus?


mcav wrote:
Have had a few responses from Vodafone after requesting a call. They are just saying the phone is ordered but delivery is delayed. I am in the same situation. 30 in stock when I ordered, 24 when I ended the call. They really cannot pull the "out of stock" line. The problem is almost definitely that they didn't have a hope in hell of getting them out last night.

I have requested a call call back 4 times now and the request has been dodged. It does make you wonder...

Updates incoming of they happen.

Hang on.... isn't that called a PRE-ORDER?? 

 

lol, I love this thread, it will be a shame if you ever get your phones

Message 815 of 1,138 (1,436 Views)
Established Poster
talkland
Posts: 32
Registered: ‎01-12-2011

Re: Pre-order upgrade to Galaxy nexus?

Looks like the "shipping" handsets are a batch of 3 x 50 GN3 handsets, still waiting on a SYd warehouse VFCS rep or mod to answer here as to the stock being shipped and how OLD the hardware serials are...

 

I guess the easy way to make sure is cross match the serials from the stock sent to VF from S/G and list them as they get sent to VF customers waiting, then just send them back within the 7 days to get a newer hardware handset... if needed!

 

Sounds like a plan hey! :robotwink:

Message 816 of 1,138 (1,424 Views)
Scout I
mcav
Posts: 425
Registered: ‎29-06-2009

Re: Pre-order upgrade to Galaxy nexus?

I have not replied either because I really cannot tell you if Vodafone are going to open the boxes first. Once I get the phone I will know. Btw no update so far. Going to call 191. Dun dun duuhhhhhh
Message 817 of 1,138 (1,422 Views)
Peer V
Siquo2000
Posts: 324
Registered: ‎12-11-2011

Re: Pre-order upgrade to Galaxy nexus?


talkland wrote:

Looks like the "shipping" handsets are a batch of 3 x 50 GN3 handsets, still waiting on a SYd warehouse VFCS rep or mod to answer here as to the stock being shipped and how OLD the hardware serials are...

 

I guess the easy way to make sure is cross match the serials from the stock sent to VF from S/G and list them as they get sent to VF customers waiting, then just send them back within the 7 days to get a newer hardware handset... if needed!

 

Sounds like a plan hey! :robotwink:


As far as I'm aware nothing has been changed in the hardware, it's been fixed with a software update which I got this morning

Message 818 of 1,138 (1,416 Views)
Peer I
theshabster
Posts: 650
Registered: ‎16-10-2009

Re: Pre-order upgrade to Galaxy nexus?

Did you receive your update along with the gel case?!? :smileywink:
Message 819 of 1,138 (1,392 Views)
Established Poster
talkland
Posts: 32
Registered: ‎01-12-2011

Re: Pre-order upgrade to Galaxy nexus?

Like it... maybe VFCS should add "Dun Dun Duhhhh" at the end of the "Has my paid for and ordered GN3 left yet!" :-)
Message 820 of 1,138 (1,373 Views)