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Rank 1: Guest
Posts: 1
Registered: ‎16-06-2009
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Puk Code Help..!

Heya..!!!

I have entered my pin code in wrong 3 times and lost the card on where it says my Puk code I was wonderin can Vodafone send me the PUK code as I won't be able to go into the vodafone shop and would rather prefer to not ring is there any possibilite I really need by tomorrow....If any one can help..???

Laura...x
Message 1 of 21 (54,345 Views)
Rank 4: Established Poster
Posts: 64
Registered: ‎05-01-2009

Puk Code Help..!

[ Edited ]

It is in your online Vodafone account if you've created one - My Account.

If not you can call 08700 700191 and they will give it to you.

Finally, to enter the PUK code on the HTC magic do the following:

Turn on the handset and get it to where it says the SIM is blocked, then bring up the emergency call dialler and type:

**05***#

That will simultaneously unlock the phone and set up the PIN code.

Hope this solves your issue.

Message 2 of 21 (54,343 Views)
Moderator (Retired)
Posts: 6,841
Registered: ‎07-10-2008

Puk Code Help..!

Hi LovelyLaurie,

We can help you - I'm glad you found the eForum ;)

MilanoChris is spot on - if you're got an online account set up you'll have your PUK in seconds :D

If not, I've sent you an email to the address you signed up with, this should be with you in the next 30 minutes - reply to this for me answering as many of the security questions as you can and we'll be in touch to get you sorted out!

As you'd prefer not to call us, I'd definitely recommend signing up for an online account (If you haven't already) once we've unlocked your phone - you can do loads of stuff on there like change your address, remove service bars, and you'll always have your PUK to hand in the future ;)

Paul
eForum Team
Message 3 of 21 (54,343 Views)
Rank 2: First Poster
Posts: 30
Registered: ‎21-10-2008

Puk Code Help..!

on what part on the my account site can you see your puk code

thanks
Message 4 of 21 (54,343 Views)
Rank 6: Frequent Poster
Posts: 1,561
Registered: ‎28-05-2009

Puk Code Help..!

[ Edited ]
on what part on the my account site can you see your puk code

thanks



Hi Mike :)

When you log into My account you should Find a button that says "Sim and PUK codes" located near the middle Of the screen. This will then take you to a screen with Your 8 Digit PUK code.

If you can't find it , May i suggest you press CTRL + F to bring up the search tool and type "PUK" which should hopefully locate the button for you.

PICNIC ^_^

Hello World!
Message 5 of 21 (54,343 Views)
Posts: 10,713
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Solutions: 433
Registered: ‎08-06-2009

Puk Code Help..!

Hi mike leondiou,

PICNIC is spot on with his answer - you'll find the PUK as described. Remember that this number changes each time so I wouldn't advise anyone to keep a note of it in case it expires ;)

Cheers, Ben
eForum Team

Message 6 of 21 (54,343 Views)
Rank 1: Guest
Posts: 1
Registered: ‎06-03-2010

Puk Code Help..!

On mine it says there is a problem at Vodafone's end, when will this be resolved?
Message 7 of 21 (54,343 Views)
Posts: 11,450
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Registered: ‎29-07-2008

Puk Code Help..!

Hi Henryshaw1811,

A warm welcome to the eForum! :D

Are you getting that error message when logging into your online account or when you try to view certain pages?

I’ve sent an email to your registered eForum email address so just reply to the email with the requested information and we’ll look into this for you. :)

Jenny
eForum Team

Message 8 of 21 (54,343 Views)
Rank 1: Guest
Posts: 1
Registered: ‎16-08-2010

Puk Code Help..!

I have lost my PUK code and was wondering how I can retrieve it online??
Message 9 of 21 (54,343 Views)
Rank 50: Grand Master
Posts: 13,841
Registered: ‎25-03-2008

Puk Code Help..!


I have lost my PUK code and was wondering how I can retrieve it online??



You will find all the information you need to get your PUK code from your online account.

You can also get your PUK from Customer Services (automated service).
Message 10 of 21 (54,343 Views)
Posts: 7,200
Topics: 155
Thanks: 86
Solutions: 181
Registered: ‎13-01-2010

Puk Code Help..!

Hi Debbie

Welcome to the eForum! I can see AnnS has helped you out here (Thanks :)).

If you need further assistance, just give me a shout :D.

Sukhi
eForum Team

Message 11 of 21 (54,343 Views)
Rank 1: Guest
Posts: 1
Registered: ‎20-09-2010

Puk Code Help..!

i hav forgot my PUK code and i dont hav a online acount and i really dont want to ring what do i do???
(: Becky Dalton (:
Message 12 of 21 (54,343 Views)
Rank 1: Guest
Posts: 1
Registered: ‎30-09-2010

Puk Code Help..!


Hi LovelyLaurie,

We can help you - I'm glad you found the eForum

MilanoChris is spot on - if you're got an online account set up you'll have your PUK in seconds

If not, I've sent you an email to the address you signed up with, this should be with you in the next 30 minutes - reply to this for me answering as many of the security questions as you can and we'll be in touch to get you sorted out!

As you'd prefer not to call us, I'd definitely recommend signing up for an online account (If you haven't already) once we've unlocked your phone - you can do loads of stuff on there like change your address, remove service bars, and you'll always have your PUK to hand in the future

Paul
eForum Team


Can i get that email please? :)
Message 13 of 21 (54,343 Views)
Rank 1: Guest
Posts: 2
Registered: ‎18-10-2010

Puk Code Help..!

puk code 4 samsung GT-s5620
Message 14 of 21 (54,343 Views)
Rank 1: Guest
Posts: 2
Registered: ‎18-10-2010

Puk Code Help..!


puk code 4 samsung GT-s5620
Message 15 of 21 (54,343 Views)
Rank 1: Guest
Posts: 3
Registered: ‎13-07-2015

Re: Puk Code Help..!

Hi Where in My Account online do I find the PUK code?

 

Thanks

Message 16 of 21 (2,007 Views)
Rank 42: Oracle I
Posts: 4,577
Registered: ‎14-08-2011

Re: Puk Code Help..!

Hi

It's under 'Manage My Settings.

"This means you’ve entered your SIM’s PIN wrongly three times, and so locked the SIM. To unlock it, you’ll need a PUK code which you can get by logging in to My Vodafone and choosing Manage my settings. You can also get it by contacting customer services.." http://www.vodafone.co.uk/contact-us/index.htm

 iPhone 6 Plus.  iPad Air  MacBook Air  

Welcome to the Vodafone eForum - A Customer to Customer Forum. 

Message 17 of 21 (2,005 Views)
Rank 1: Guest
Posts: 3
Registered: ‎13-07-2015

Re: Puk Code Help..!

Hi

 

Thanks for the response. There is no manage my settings. only manage account settings which has no option to view PUK number.The vodafone site keeps going up and down. I am abroad at the moment and need the use of my phone.

Message 18 of 21 (2,001 Views)
Rank 42: Oracle I
Posts: 4,577
Registered: ‎14-08-2011

Re: Puk Code Help..!

Try using Live Chat found in the contact us link at the foot of the forum. Use a computer if you can.

Or

contract +447836191191

Payg +447836191919

 iPhone 6 Plus.  iPad Air  MacBook Air  

Welcome to the Vodafone eForum - A Customer to Customer Forum. 

Message 19 of 21 (1,998 Views)
Rank 1: Guest
Posts: 3
Registered: ‎13-07-2015

Re: Puk Code Help..!

Uded live chat. They were excellent. thanks for your time.

Message 20 of 21 (1,992 Views)
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