Samsung

[BigDreams]

I am frequently getting notifications on my Note for emails (hotmail) which I have previously read and deleted from my phone.  Some of them are a week old.  Is anyone else having this problem and does anyone have a fix?

BD

[DaveCD]

Hi BigDreams

Thank you for your post and it is great to see you.

It sounds as though there is a delay between the email servers and them reaching your device, please could you try removing the email account from your device and set this up again using the information from your email provider.

Many Thanks

DaveCD

eForum Team

[jules_00001011]

Yes. I've encountered the opposite problem with email being deleted but I suspect both problems are caused by the same issue with the way the Android Mail app works.

With my various pop3 mail accounts, I only keep emails on the server for a few days - I'm used to old school mail servers where the administrators did not like you leaving email on their systems for too long.

The problem with the Android Mail app is that it doesn't store emails or keep note of what it has already fetched. So in my case, the next time I open the Mail app, when it syncs with the pop3 mail server, the emails older than two days are no longer there. For hotmail, if you store a lot of email, the problem is that the Mail app does not record what it has already downloaded, so when it syncs with hotmail via pop3 it will always download all the email headers again back to some date.

It saves on storage space on the phone, but it requires more mobile data usage or wi-fi.

I haven't got around to finding a solution, possible solutions include:

a) download an Email app from Google play

b) configure your Gmail account to fetch the email and then use the Gmail app

c) use a web browser?

d) do nothing

I've defaulted to option d.

[Northern-dj]

Hotmail is a web only email and can only be deleted from the web 

If you have this set up on your phone then your phone will only cache it in to the phones memory 

eg Read only 

The only way you can set the email up is on a pop3 account then the phone puls the email out of the pop3 account 

But Hotmail is not pop3

I would use hotmail via the web and not a app, The windows phone is the only one that can do this 

[thesoupdragon]

@BigDreams

On your PC...

Have a look at > Hotmail Options > POP and deleting downloaded messages...

There are 2 options - One will preserve deleted emails in a special pop3 folder. The other option will allow the third party email client to delete emails.

The 1st option might be why you are recieving emails after they have been deleted...?

[BigDreams]

Thanks SD and NDJ I found that and it was set to delete.  

I think my issue is the fact I usually use Outlook on my pc for my hotmail email and it wasn't deleting the emails from my hotmail when I deleted them in Outlook hence why they kept coming up on my phone and driving me nuts.  I have now deleted the unwanted stuff from the web hotmail and all is fine.  The phone talks to hotmail  but Outlook doesn't talk to hotmail for some reason.

One of life's annoying things.

BD

[picadillyjim]

I have been using Windows Live Mail (formerly Outlook Express) to read hotmail on my PC for years and years. If I remember correctly, Outlook never worked with hotmail when I tried it long ago.