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S4 Not recieving texts from one number

cmitchell531
1: Seeker
Hi, I am not receiving texts from one person. We can whats each other, and call, and they get my texts but when they reply they never reach my phone. I've checked the blocked list and it's not that. Can you help?
1 REPLY 1

Retired-Matt_Vo
Moderator (Retired)
Moderator (Retired)

Hi

Please try the steps in our Network Troubleshooting thread.

If you are still experiencing the issue having completed these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.

Thanks
Matt
Moderator