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AuntieSueCornwall
Posts: 2
Registered: ‎04-11-2010

Samsung B5310 - SMS problems

About 3 weeks ago I started receiving multiple deliveries of SMS on the above. It got up to 17 deliveries of the same SMS, but is usually 4-5, and it occurs on all inbound SMS. Has also started sending more than once but this is more sporadic. I've taken out the battery and SIM card, done a manual network select and the problem is still occurring. Any ideas? Thanks.
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Tech Team
Wayne
Posts: 14,278
Registered: ‎04-08-2008

Samsung B5310 - SMS problems

Hi AuntieSueCornwall and welcome to the eForum

Thanks for your post here. I'm sorry to hear that you are having problems with this. I can appreciate how frustrating this must be.

To be honest with you, this sounds like your handset may be faulty. It is very very rare for messages to be duplicated on the network. What I would suggest is trying your SIM card in another handset for a few days and see if you have the same issue.

Please let me know how you get on and if you have any more questions we'll be happy to help you

Thanks

Wayne

eForum Team
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