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Occasional Poster
lwarnell
Posts: 3
Registered: ‎08-04-2009

Samsung Galaxy - Data usage

I upgraded to this phone a week ago and yesterday received a text saying i was close to my data allowance for the month. I haven't used it much differently to my previous phone an HTC touch diamond 2, mainly facebook/twitter, and there was a period of a week when i was using an old nokia as the HTC broke, with very little usage. I have never had this problem in the past. i downloaded a few apps when i got it but still...Is the galaxy a heavy data user, i switched of the enable background synching too to save data usage. Is there anyway on the phone i can see how much data i have used as i really don't want to go over the limit and have to pay extra.

Thanks

Lianne
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Guide I
very_teknical
Posts: 953
Registered: ‎15-04-2010

Samsung Galaxy - Data usage


I upgraded to this phone a week ago and yesterday received a text saying i was close to my data allowance for the month. I haven't used it much differently to my previous phone an HTC touch diamond 2, mainly facebook/twitter, and there was a period of a week when i was using an old nokia as the HTC broke, with very little usage. I have never had this problem in the past. i downloaded a few apps when i got it but still...Is the galaxy a heavy data user, i switched of the enable background synching too to save data usage. Is there anyway on the phone i can see how much data i have used as i really don't want to go over the limit and have to pay extra.

Thanks

Lianne


From what you've described about your data usage this last week,
I think you need to contact vodafone customer services to get an explanation. You say you have upgraded so it could mean that you're now on a different data allowance and/or because of the way the month has been broken up in the new billing cycle.
Message 2 of 6 (1,961 Views)
Tech Team
Wayne
Posts: 14,278
Registered: ‎04-08-2008

Samsung Galaxy - Data usage

Hi Iwarnell

Thanks for your post here. I'm sorry to hear that you are having problems with this.

I can see that very.teknical has given you a very plausible reason for this so I would suggest taking the advice.

When I first got my iPhone 4 I downloaded a few apps (Or what I thought was a few apps) and I had soon used most of my allowance within a few days. My usage has not been anywhere near the limit since then so I wouldn't worry too much about it.

Please let me know how you get on and if you have any more questions and we'll be happy to help you further

Thanks

Wayne

eForum Team
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Peer II
shig
Posts: 377
Registered: ‎14-04-2009

Samsung Galaxy - Data usage

Make sure you disconnect the data use when you are within wifi.
Message 4 of 6 (1,961 Views)
Tutor II
ado28
Posts: 2,475
Registered: ‎17-09-2010

Samsung Galaxy - Data usage

The same happened to me when I got my Galaxy S. Within a couple of days I got a text saying that I was almost at my limit and I too wasn't using the internet that much. I now only use my apps and internet if I really have to and instead hook onto my wifi or other peoples wifi's when possible.


For hints, tips and flashing guides, visit my youtube page www.youtube.com/puggereduk
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Established Poster
wstevew
Posts: 66
Registered: ‎21-02-2009

Samsung Galaxy - Data usage

Download 3G Watchdog (use wifi if possible) you can keep track of your usage.
Message 6 of 6 (1,961 Views)