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It might not be the phone but check that your phone is set up settings-Wireless and network-Mobile networks make sure it is set to Auto GSM/WCDMA if it is and still no 3G then its Vodafones problem as there transmitter is on the frits i have a problem here making calls they sound like dalics. Ring 191 and ask them to trans fer you to network support NOT technical unless it is the UK one
Hi Ryan,
I can imagine this issue must be rather frustrating, I'm confident that a solution can be found though
.
Does this issue just happen in one location, or does it happen everywhere? If it happens everywhere then it's highly unlikely to be a network issue, as such I'd recommend giving Northern.dj's suggestion of checking the network settings a go.
If it does just happen in the one location, can you confirm that this is the postcode in your profile? If so, then it's likely to be because there's currently an issue with the serving 3G mast (site 8238, reference 2121778). The site isn't completely down, however one of the cells is running on reduced power which is causing dropped calls and loss of 3G signal. I don't have a timescale for resolution, however our engineers are working on it so I'm confident it'll be fixed soon.
George
eForum Team
I can imagine this issue must be rather frustrating, I'm confident that a solution can be found though
.Does this issue just happen in one location, or does it happen everywhere? If it happens everywhere then it's highly unlikely to be a network issue, as such I'd recommend giving Northern.dj's suggestion of checking the network settings a go.
If it does just happen in the one location, can you confirm that this is the postcode in your profile? If so, then it's likely to be because there's currently an issue with the serving 3G mast (site 8238, reference 2121778). The site isn't completely down, however one of the cells is running on reduced power which is causing dropped calls and loss of 3G signal. I don't have a timescale for resolution, however our engineers are working on it so I'm confident it'll be fixed soon
.George
eForum Team
I have reported my problems and i am waiting for a call from your networking team the 3G signal is up and down and taking to people is almost impossible they can not understand me and i can not here them properly it sounds like darlicks GSM is fine full signal but what annoyed me is you need ten people to complain before you do anything
My postcode is in my profile i live in a 3g hotspot i even get a H showing sometimes. also people get a sorry we can not connect you when they ring up
My postcode is in my profile i live in a 3g hotspot i even get a H showing sometimes. also people get a sorry we can not connect you when they ring up
Heya Guys,
I have had a look at both the areas mentioned and have found the following;
Northern.dj,
You are in an erea of very good 3G coverage, you local site does look ok however there is a few set up failures for the GPRS connection, as you have raised this already one of our network guys will be able to look deeper than we can see into this for you.
Ryan Stanikk,
Your local postcode area is a little different as you live in a generally good area however, you post code in your profile shows that it is located in a semi black spot where the signal for 3G is weaker than the surrounding areas.
Due to an issue with one site 8238 in the area, it is putting strain on the other site 3072 in the area which would be why you are getting 3G issues.
At present we don't have an ETA on a fix on that site however, work will be completed as quick as possible.
James
eForum Team
I have had a look at both the areas mentioned and have found the following;
Northern.dj,
You are in an erea of very good 3G coverage, you local site does look ok however there is a few set up failures for the GPRS connection, as you have raised this already one of our network guys will be able to look deeper than we can see into this for you.
Ryan Stanikk,
Your local postcode area is a little different as you live in a generally good area however, you post code in your profile shows that it is located in a semi black spot where the signal for 3G is weaker than the surrounding areas.
Due to an issue with one site 8238 in the area, it is putting strain on the other site 3072 in the area which would be why you are getting 3G issues.
At present we don't have an ETA on a fix on that site however, work will be completed as quick as possible.
James
eForum Team
Ha James ya wrong again!!!!!!
i have just got off the phone with executive department, and he saw what the problem was in 30 seconds, i'm picking up my 3g from Dewsbury site which is miles away the transmitters near me are all GSM transmitters my 3g is variable if any your map is wrong on your website two transmitters are being put up in the next six mouths now why did you not tell me that he even pointed me to ofcoms website that tells me what a transmitter is
Wrong again Eforum
i have just got off the phone with executive department, and he saw what the problem was in 30 seconds, i'm picking up my 3g from Dewsbury site which is miles away the transmitters near me are all GSM transmitters my 3g is variable if any your map is wrong on your website two transmitters are being put up in the next six mouths now why did you not tell me that he even pointed me to ofcoms website that tells me what a transmitter is
Wrong again Eforum
I don't know if this actually makes any difference but when I reset my phone and reinstalled all the codes for the internet ect I found that if the green dot wasn't in the "Vodafone Internet" box then my internet wouldn't work. Strange but worth a try!
I've only got vodafone contract wap there any my internet varies from unusable to non existent
I've only got vodafone contract wap there any my internet varies from unusable to non existent
try adding 'vodafone internet' manually (that's what i'm running on)
goto settings > wireless and network > mobile networks > access point names>menu> new apn
Enter the following:
Name : Vodafone Internet
APN: Internet
Proxy: Not set
Port: Not Set
Username: web
Password: web
Server: Not Set
MMSC: Not Set
MMS Proxy: Not Set
MMS Port: Not Set
MCC: 234
MNC: 15
Authentication: PAP
APN type: internet + mms
taken from:
http://devicehelp.vo...ySi9000_WEB.pdf
I don't know what to say mate. I use Vf internet apn because it allows me to do tethering. I couldn't get it work with the wap apn.
For me everything works using vf internet
try this code:
*#*#4646#*#*
Select phone info
scroll down set preferred network type and see what it says.
My one is set to GSM/CDMA auto (PRL)
That code does nothing for me. I found another setting in Mobile network settings and under Network mode:
GSM/WCDMA (auto mode)
Hmm might give VF a ring
sorry the code is 4636 not 4646
I think you may have to re-flash a modem file
Did you flash to jm8 first before flashing jpo??
Ah that's better and I have the same setting as you.
I did flash to jm8 then to JPO. I can't rebothered to do that now (lots of cold beers in the fridge
) but if it continues to be a problem I'll reflash my phone JM8 then JPO and see if things get better.Thanks for your help VT. If I could pass a beer through the interweb tubes to you, I would!
