cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Samsung Galaxy S3 Mini wifi greyed out - unable to use

Tammie
2: Seeker
2: Seeker

The wifi button on my Samsung Galaxy is greyed out, meaning I can't turn it on. I've been into the Vodafone shop, done the live chat and rung Customer Services (but couldn't get to speak to a human being), without any success. Is anyone in here please able to tell me how to solve this?

Many thanks,

-Tammie.

1 REPLY 1

hooker1uk
14: Advanced member
14: Advanced member

hiya, 

The first thing to do is back everything up using KIES or other backup software

Go into settings > Backup and restore and restore to factory settings. 

If this does not help the antenna cable inside may have been knocked out of it's plug, it'll need a Vodafone or Samsung repair centre. 

Paul - Blogger at imwellconfused.me.uk @hooker1uk 

Current devices: Nokia e7-00, Smart ultra 7 - archos xenon 96 

Disclosure! I review devices, products and services in partnership with Vodafone UK on imwellconfused uk. Anything I post here is not affiliated or endorsed by Vodafone UK.