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Rank 1: Guest
Matt_everett
Posts: 5
Registered: ‎15-08-2011

Samsung Galaxy s2 - 3g fault and no internet

Hi, i just received my galaxy s2 the other day. I am unable to connect to facebook or the internet if i am not connected to WIFI, does anyone know of a way this can be fixed? any help welcome :smileyhappy: thanks Matt

Message 1 of 18 (59,033 Views)
Rank 34: Scholar III
Northern-dj
Posts: 7,076
Registered: ‎23-10-2008

Re: Samsung Galaxy s2 - 3g fault and no internet

Can you check in settings > Wireless and networks > Mobile networks and see if the use packet data is ticked if not tick it.

then go down to network operators and let the phone search and it will find Vodafone select it and the phone will log back on to the Vodafone network and you should get a 3G or a G next to your signal meter.


Message 2 of 18 (59,018 Views)
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Matt_everett
Posts: 5
Registered: ‎15-08-2011

Re: Samsung Galaxy s2 - 3g fault and no internet

thanks for that, had a look and the box is ticked, still no letter or access to internet? may have to phone vodafone and see what they say?

Message 3 of 18 (59,010 Views)
Rank 34: Scholar III
Northern-dj
Posts: 7,076
Registered: ‎23-10-2008

Re: Samsung Galaxy s2 - 3g fault and no internet

[ Edited ]

Try un ticking it  and then tick it again that can work

what happens  in the same menu section ifb you change from auto to gsm only does the g come back 

I would try a factory reset 

How old is the simm card as well i no some older ones to be a nightmare if they were never used for internet 

Also check to see if you have the internet turned on next door to me has no internet on her contract with her company and that does not show. you need to try another simm in the phone 


Message 4 of 18 (59,008 Views)
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Matt_everett
Posts: 5
Registered: ‎15-08-2011

Re: Samsung Galaxy s2 - 3g fault and no internet

nothing comes up when i change it. the sim isn't too old, was in my i phone 4, only couple of months old. Got the Samasung on Saturday as was working fine at first, i can make calls and receive texts just internet and facebook still

Message 5 of 18 (59,003 Views)
Rank 34: Scholar III
Northern-dj
Posts: 7,076
Registered: ‎23-10-2008

Re: Samsung Galaxy s2 - 3g fault and no internet

I would do a factory reset this is done in privacy 

and start again 

Normally doing the above should bring things back if it worked at first somthing has changed to effect this 

When you do a wipe the 3G should come on after you pick the network

 

Re rgistering your network should bring this back on unless you have a data switch that has turned this off with wifi off it should come back on may take a min or two 


Message 6 of 18 (58,997 Views)
Rank 1: Guest
Matt_everett
Posts: 5
Registered: ‎15-08-2011

Re: Samsung Galaxy s2 - 3g fault and no internet

cheers for your help will give it a try.

Message 7 of 18 (58,992 Views)
Rank 1: Guest
Matt_everett
Posts: 5
Registered: ‎15-08-2011

Re: Samsung Galaxy s2 - 3g fault and no internet

just done a factory reset and its worked, thanks for the advice :smileyhappy:

Message 8 of 18 (58,988 Views)
Rank 34: Scholar III
Northern-dj
Posts: 7,076
Registered: ‎23-10-2008

Re: Samsung Galaxy s2 - 3g fault and no internet

Not a problem it would of been nice to find out what was causing the problem but we may never no :smileywink:

Can you please click solved cheers also keep looking on here regular for other helpful tips and advice


Message 9 of 18 (58,980 Views)
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chanducharms
Posts: 4
Registered: ‎14-02-2012

Re: Samsung Galaxy s2 - 3g fault and no internet

I got Samsung Galaxy s2 as a gift from my Bro in law and sister.

When i open and added my sim on it, i 'm so disoppointed to see that there is network picking from the phone.

Did lot of trouble shooting like clearing cache, restting to factory default. But, no luck so far.

 

Here in US we are having 4g conenction much better than 3g.

But i'm able to see only a ver vry limited access to internet which shouldn't be.

And i can see E at the network place rater than 3g or 4g.

 

Is there any one really helps me to fix this issue.

 

Otherwise i have tos end back the gift to family which i really don't like.

Becz they had sent this one w/ lots of love and that too i got this on Valentine.

 

Please assist me friends

Message 10 of 18 (48,607 Views)
Rank 34: Scholar III
Northern-dj
Posts: 7,076
Registered: ‎23-10-2008

Re: Samsung Galaxy s2 - 3g fault and no internet


chanducharms wrote:

I got Samsung Galaxy s2 as a gift from my Bro in law and sister.

When i open and added my sim on it, i 'm so disoppointed to see that there is network picking from the phone.

Did lot of trouble shooting like clearing cache, restting to factory default. But, no luck so far.

 

Here in US we are having 4g conenction much better than 3g.

But i'm able to see only a ver vry limited access to internet which shouldn't be.

And i can see E at the network place rater than 3g or 4g.

 

Is there any one really helps me to fix this issue.

 

Otherwise i have tos end back the gift to family which i really don't like.

Becz they had sent this one w/ lots of love and that too i got this on Valentine.

 

Please assist me friends

 

Did you say US meaning USA ????


 


Message 11 of 18 (48,602 Views)
Rank 38: Professor II
hrym
Posts: 5,675
Registered: ‎27-07-2009

Re: Samsung Galaxy s2 - 3g fault and no internet

Try wiping the contacts on the sim with a clean cloth.  That worked for me.  I think the conttacs in the phone may need a solid connection.

Message 12 of 18 (48,554 Views)
Rank 1: Guest
chanducharms
Posts: 4
Registered: ‎14-02-2012

Re: Samsung Galaxy s2 - 3g fault and no internet

Yes
Message 13 of 18 (48,547 Views)
Rank 1: Guest
chanducharms
Posts: 4
Registered: ‎14-02-2012

Re: Samsung Galaxy s2 - 3g fault and no internet

Yes, i'm using the UK version phone in USA.

This phone is not locked to any network 

Message 14 of 18 (48,540 Views)
Rank 34: Scholar III
Northern-dj
Posts: 7,076
Registered: ‎23-10-2008

Re: Samsung Galaxy s2 - 3g fault and no internet


chanducharms wrote:

Yes, i'm using the UK version phone in USA.

This phone is not locked to any network 

 

Right Now i no what the fault is

The Phone will not work in the USA as it is

It may work on GSM depending on your contract I no At&T ar a bit funny over this

How ever you need to get your head around flashing Roms

I would surgets XDA developers as Flashing a USA Modem Kernal might get this to work

I no they managed the Galaxy S to do this

But do a search for XDA on Google

Also a Samsung Service centre in the USA might be able to convert this for you, But they might charge to do this


 


Message 15 of 18 (48,494 Views)
Tech Team
DaveCD
Posts: 5,938
Registered: ‎26-07-2011

Re: Samsung Galaxy s2 - 3g fault and no internet

Hi chanducharms

 

Thank you for your posts, unfortunately I can only speak for the Vodafone UK network as part of our investigations which would be of no benefit in this case.

 

Thank you Northern-dj for your posts and support.

 

If you have any further queries we can assist with please do not hesitate to post.

 

Many Thanks

 

DaveCD

eForum Team

Message 16 of 18 (48,477 Views)
Rank 34: Scholar III
Northern-dj
Posts: 7,076
Registered: ‎23-10-2008

Re: Samsung Galaxy s2 - 3g fault and no internet


hrym wrote:

Try wiping the contacts on the sim with a clean cloth.  That worked for me.  I think the conttacs in the phone may need a solid connection.


 

 

Yep that can help for people in the UK and re logging back in to Vodafone can help as well 


Message 17 of 18 (48,460 Views)
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chanducharms
Posts: 4
Registered: ‎14-02-2012

Re: Samsung Galaxy s2 - 3g fault and no internet

i can understand your concerns. But, as a techie you might be aware of this issue. If you have any suggestion you can share it to anyone right.
Someday you might gonna encounter the same as i'm in now.

No issues, i got the answer. I'm using USA T-mobile which ran on different bandwidth and will not support this Samsung S2 UK version.


This is that simple to respond if you know the answer.
i'm sharing my knowledge to those who are facing this kind of issues
Message 18 of 18 (48,418 Views)