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28-09-2015 08:47 PM
Hi,
I have recently updated my Samsung Note 4 with the new software update of 5.1.1.
I am now finding that my battery is draining and I am losing 50% battery in 3 hours. Before the update, the phone was great! The battery would last over a day even with alot of use.
What do you recommend?
Thanks
Nikki
28-09-2015 08:59 PM
Will that take the Software update off?
Thats in the back up and reset section, then factory data reset? Is that correct?
Thank you
28-09-2015 09:02 PM
A reset is designed as a kind of Spring clean to remove redundant files.
Be Aware it can also delete saved data in the phones memory.
It does not rollback the phone to the previous firmware.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
28-09-2015 09:14 PM
Thank you very much for your help.
I am just factory resetting it - hopefully this will work!
The guy in the Vodafone shop kept telling me that it was because I had wi-fi on!! But I do not agree!!
Fingers crossed!
28-09-2015 09:01 PM