Samsung

[robinhood1701]

Does anyone know how to get a Wave to receive e-mail automatically, instead of going into the menu and clicking the icon?

Got a googlemail account set up, that will download e-mail when touched, but how do you get it to check automatically, and give a warning?

[robinhood1701]

Why does this forum sometimes add bits in brackets?
Like

[Trev]

Hi robinhood1701

You can set up Push email on the Wave, and I've linked a Samsung help video which gives easy instructions on how to do this.

Let me know if you've any further issues.

Regards

Trev
eForum Team

[SneakySnufflez]

after trying to do what is done in the video link, i still cannot get my email set up?? it keeps saying service unavailable, and connection error??

[robinhood1701]

after trying to do what is done in the video link, i still cannot get my email set up?? it keeps saying service unavailable, and connection error??

After watching the very good video at least three times, and trying the settings twice, that is exactly what I get.
To me that points to Vodafone's network?

[SneakySnufflez]

it wont even let me enable push notifications, or go on to the samsung app store???? brand new phone and it's not even functioning in it's factory settings???

[robinhood1701]

it wont even let me enable push notifications, or go on to the samsung app store???? brand new phone and it's not even functioning in it's factory settings???

Brand new? Within seven days? Get a exchange, better half uses ours, overall very good phone, try a master reset?

[SneakySnufflez]

Brand new? Within seven days? Get a exchange, better half uses ours, overall very good phone, try a master reset?

how do i do a master reset?

[robinhood1701]

how do i do a master reset?

Before you do a Factory or Master reset, be aware you will loose all your stuff like, contacts, photos, music etc

Found this-

Reset memory of Samsung Cell Phone, press *2767*3855# (SIM card out/no SIM card when you reset)

Might take a while to complete, but will put everything back to original, and might sort your prob, make sure you back ur stuff up, be carefull.

[SneakySnufflez]

tried the master reset... still no e-mail access... or samsung app store access...

[James]

Hi SneakySnufflez,

I must admit that this is a strange one, can you confirm if you have tried using gmail as well as googlemail to enter the email address?

Also are you able to access the internet normally?

If you can let me know I will pass this thread onto the day team to look inot further for you.

James
eForum Team

[SneakySnufflez]

Hi SneakySnufflez,

I must admit that this is a strange one, can you confirm if you have tried using gmail as well as googlemail to enter the email address?

Also are you able to access the internet normally?

If you can let me know I will pass this thread onto the day team to look inot further for you.

James
eForum Team

hey

yes i have tried using googlemail, as well as just gmail. it won't let me set up any e-mail account. and when i touch the samsung app button, to go to the app store, it is just non-responsive....

i can access the internet normally, and my facebook and twitter feeds update normally on the widgets... so don't understand why the e-mail and app store won't work???

[BenJ]

Hi SneakySnufflez


Have you tried a factory reset?

I suspect there is a software glitch on your phone if a factory reset doesn't fix this, I would suggest a repair.

Thanks
BenJ
eForum Team

[robinhood1701]

Hi SneakySnufflez


Have you tried a factory reset?

I suspect there is a software glitch on your phone if a factory reset doesn't fix this, I would suggest a repair.

Thanks
BenJ
eForum Team

Ben, read this thread carefully please...