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Rank 2: First Poster
Posts: 36
Registered: ‎21-04-2012

Samsung video hub app

As antone managed to get the video hub app working on the phone, when i open the app it says that there is an update available, but when i click 'update' there is an error message, and the app closes.
Message 1 of 8 (8,304 Views)
Posts: 4,322
Thanks: 3,023
Solutions: 266
Registered: ‎21-10-2009

Re: Samsung video hub app

I have tried but get the same. I have also tried to log into my Samsung account and can't so they might be having problems again like last week.

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Message 2 of 8 (8,300 Views)
Rank 6: Frequent Poster
Posts: 124
Registered: ‎06-02-2010

Re: Samsung video hub app

same - wondering if its a common error, as i dont see much information about it.

 

and i notice the Video Hub app is not available in both Google Play or Samsung Apps, or S Suggest (app).

I think its a question for samsung!

Message 3 of 8 (8,287 Views)
Rank 34: Scholar III
Posts: 7,076
Registered: ‎23-10-2008

Re: Samsung video hub app

Very strange this was working before the Update 

Hopefully a None branded user can confirm this is the same 

 


Message 4 of 8 (8,284 Views)
Rank 21: Instructor V
Posts: 2,477
Registered: ‎17-09-2010

Re: Samsung video hub app

Mine works fine before and after the update but I will never use the thing


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Message 5 of 8 (8,282 Views)
Rank 1: Guest
Posts: 1
Registered: ‎02-07-2012

Re: Samsung video hub app

I have this problem as well on the 32gb S3.

 

I click on video hub it says 'important update available'  which I have to accept to update.Click ok and you get "Product does not exist in this store (4002)".

 

Does everyone have this?

Message 6 of 8 (7,978 Views)
Posts: 6,919
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Thanks: 4,610
Ideas: 22
Solutions: 210
Registered: ‎09-10-2010

Re: Samsung video hub app

@dd145

 

Yes, I have exactly the same issue. I have seen this in the past with Samsung and other Apps.

They are probably working on a bug fix...?

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Message 7 of 8 (7,972 Views)
Rank 34: Scholar III
Posts: 7,076
Registered: ‎23-10-2008

Re: Samsung video hub app

Well i contacted them two weeks ago and got sent on a merry dance.

eventually they blamed the app developeer i said Oh thats you ther good at passing the buck 

they will wonder at some point why no one can use this 


Message 8 of 8 (7,960 Views)
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