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Rank 6: Frequent Poster
The_Smiler
Posts: 184
Registered: ‎18-07-2010

Update of Jellybean on Samsung Galaxy S3 issue

Hi Turned my mobile on this morning and was asked to update my software, but I was just going out, so didn't have the time to say OK and had to cancel.

I am now trying to update the software, but I get a dialogue box saying that Access to the sofware update service is provided to users in the order in which they request it. Try later

 

So what now?

Message 1 of 137 (14,769 Views)
Rank 34: Scholar III
Northern-dj
Posts: 6,683
Registered: ‎23-10-2008

Re: Update of Jellybean on Samsung Galaxy S3 issue

Keep trying it could be clogged 

or Try Kies on a PC


Message 2 of 137 (14,763 Views)
Rank 6: Frequent Poster
The_Smiler
Posts: 184
Registered: ‎18-07-2010

Re: Update of Jellybean on Samsung Galaxy S3 issue

Thanks I will keep on trying.Prefer Wifi :-)

Message 3 of 137 (14,744 Views)
Rank 6: Frequent Poster
The_Smiler
Posts: 184
Registered: ‎18-07-2010

Re: Update of Jellybean on Samsung Galaxy S3 issue

Decided to use Kies. Its downloaded and everything and I am stuck on a dilague box that says the following Samsung USB driver for mobile phone .... (387/387) 100% but ther is a light blue circle with a darker blue line spinning round and I don't know if everything is completed. Anybody help please.

Message 4 of 137 (14,686 Views)
Rank 6: Frequent Poster
The_Smiler
Posts: 184
Registered: ‎18-07-2010

Re: Update of Jellybean on Samsung Galaxy S3 issue

i disconnected and the android version shows as 4.04 is that the latest ?

Message 5 of 137 (14,681 Views)
Rank 40: Professor IV
thesoupdragon
Posts: 5,492
Registered: ‎09-10-2010

Re: Update of Jellybean on Samsung Galaxy S3 issue

No that is still ICS... The New one is 4.1.1

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Message 6 of 137 (14,654 Views)
Rank 6: Frequent Poster
The_Smiler
Posts: 184
Registered: ‎18-07-2010

Re: Update of Jellybean on Samsung Galaxy S3 issue

Damn. Wished I hadn't used Kies now.

Message 7 of 137 (14,644 Views)
Rank 40: Professor IV
thesoupdragon
Posts: 5,492
Registered: ‎09-10-2010

Re: Update of Jellybean on Samsung Galaxy S3 issue

Just reconnect and do it again...

 

Wink.gif

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Message 8 of 137 (14,628 Views)
Rank 1: Guest
Kermitpower
Posts: 15
Registered: ‎23-01-2012

Re: Update of Jellybean on Samsung Galaxy S3 issue

Try later?  :smileywink:

 

I had this on my old HTC when updating to ICS.  It only appeared for a day or so, then let me download with no problem.

Message 9 of 137 (14,617 Views)
Rank 34: Scholar III
Northern-dj
Posts: 6,683
Registered: ‎23-10-2008

Re: Update of Jellybean on Samsung Galaxy S3 issue

The OTA is over subscribed it seems that because of the Kies mess up people are going down this route 

Plus for some reason its not been staggered 

Why can Samsung Not get anything right 


Message 10 of 137 (14,572 Views)
Rank 6: Frequent Poster
The_Smiler
Posts: 184
Registered: ‎18-07-2010

Re: Update of Jellybean on Samsung Galaxy S3 issue

Thanks for that. I got a Kies update and now it doesn't detect my mobile.

 

Sounds like iut's time to give it a rest and maybe try again tomorrow.

Message 11 of 137 (14,550 Views)
Rank 40: Professor IV
thesoupdragon
Posts: 5,492
Registered: ‎09-10-2010

Re: Update of Jellybean on Samsung Galaxy S3 issue


The_Smiler wrote:

Thanks for that. I got a Kies update and now it doesn't detect my mobile.

 

 


 

Uninstall Kies and then reinstall it...

If it tells you there is an Update for Kies DO NOT install it! (That is what is breaking Kies)

 

It should then work for you. :smileywink:

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Message 13 of 137 (14,529 Views)
Rank 34: Scholar III
Northern-dj
Posts: 6,683
Registered: ‎23-10-2008

Re: Update of Jellybean on Samsung Galaxy S3 issue

Yep Udating Kies is a No NO 

if it still fails repeat what soupdragon said but remove the Samsung folder in Programs (86) on your c:\ drive


Message 14 of 137 (14,527 Views)
Rank 1: Guest
pdubz77
Posts: 3
Registered: ‎22-10-2012

Re: Jelly Bean for Vodafone's Galaxy S3?

can some1 help out on how to update to jelly bean as i go to settings an check 4 update an sez Access to the software update service is provided to users in the order in which they reqeust it.try agn later......so how do u do it over kiers air bcoz ive done that to over wifi and on pc an nothing comes up...HELP PLZZZZZ!!!

Message 12 of 137 (14,537 Views)
Rank 40: Professor IV
thesoupdragon
Posts: 5,492
Registered: ‎09-10-2010

Re: Jelly Bean for Vodafone's Galaxy S3?

You CAN NOT update via Kies Air!

 

You need to download Samsung Kies Software from their site

 

Install Kies but do not install any updates for Kies (They are causing an issue )

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Message 15 of 137 (14,528 Views)
Rank 18: Instructor II
JSK73
Posts: 422
Registered: ‎07-11-2011

Re: Update of Jellybean on Samsung Galaxy S3 issue


thesoupdragon wrote:

The_Smiler wrote:

Thanks for that. I got a Kies update and now it doesn't detect my mobile.

 

 


 

Uninstall Kies and then reinstall it...

If it tells you there is an Update for Kies DO NOT install it! (That is what is breaking Kies)

 

It should then work for you. :smileywink:


I've uninstalled it all and then reinstalled from the Samsunge website and it still needs to run another update...

 

I think I'll wait for it OTA or until I get home to a better internet connection...



Sometimes the simple answer is overlooked because it's technology that's complicated!
Message 16 of 137 (14,500 Views)
Rank 34: Scholar III
Northern-dj
Posts: 6,683
Registered: ‎23-10-2008

Re: Update of Jellybean on Samsung Galaxy S3 issue

No don't UPDATE you don't need to UPdate Kies to update your phone !!!

Click Cancel 

The Update kills connection with your phone 

 


Message 17 of 137 (14,482 Views)
Rank 1: Guest
pdubz77
Posts: 3
Registered: ‎22-10-2012

Re: Jelly Bean for Vodafone's Galaxy S3?

ive downloaded the software from samsung website (kies) and connected my SGS3 TO PC NOW WHAT DO I DO ,THANKS

Message 18 of 137 (14,480 Views)
Rank 2: First Poster
martinbrown86
Posts: 33
Registered: ‎13-10-2012

Re: Update of Jellybean on Samsung Galaxy S3 issue

I uninstalled and reinstalled Kies this morning and had to do update before it would even tell me what firmware the device was running!

 

Did the update and firmware applied as normal.

Message 19 of 137 (14,474 Views)
Rank 40: Professor IV
thesoupdragon
Posts: 5,492
Registered: ‎09-10-2010

Re: Jelly Bean for Vodafone's Galaxy S3?


pdubz77 wrote:

ive downloaded the software from samsung website (kies) and connected my SGS3 TO PC NOW WHAT DO I DO ,THANKS


Kies Should be showing that your Phone has an Update available?

 

Do you have a Vodafone branded Phone? This update is only for Phones bought from Vodafone directly.

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Message 20 of 137 (14,471 Views)