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Faulty Phone - Samsung

Hi,I've been unable to get through to Vodaphone online as the chat plugin never loads!My Galaxy Note 10 developed a fault whilst connected to my laptop - overheating coupled with electrical burning smell.  Samsung has suggested I return the phone to ...

Cancelling a VeryMeReward

Hi, Yesterday (01/04/20) I redeemed the unlimited data 30-day reward so my granddad could still talk to his friends using his phone. However, today I found out that he already has an unlimited plan. Would it be possible to "return" the reward? I woul...

RP1212 by 2: Seeker
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Unlocking Samsung Galaxy S7 edge

I have received the NUC from Vodafone. I have followed the instructions provided, however, upon inserting the sim from a different network, I am being told the SIM network PIN is blocked. Enter SIM network PUK. I am feeling very stuck. Please advise

Memoryg by 2: Seeker
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S20 ultra not in stock

I ordered my s20 ultra on the 28th of last month and been told from Vodafone they will update me in 10 days from today. Anyone had the same issue?

Now TV pass not working

I've seen that a few other people have had this issue. I've tried to fix it by texting to get another link, also by calling NowTv to see if they could sort it. I've tried to call Vodafone and they said to call NowTv back. I have an old nowtv account ...

WiFi calling that old Chestnut

So got new simfree phone(Samsung A71) on 1 of my 2 accounts and as usual no wifi calling as an option when putting sim in . So I did the usual turn wifi on/off on that number account still no joy 3 phones to ask then to "up date the provsioing" on th...

Resolved! Proof of purchase for Huawei cashback

Hi,I recently upgraded online to a Huawei P30 and part of the offer was to claim £100 cashback direct from Huawei via their website. As part of the claim process I need to upload proof of purchase, I don't have a receipt as it was done online and the...

Setting up Google Account

Hi everyone. My parents have Vodafone branded phones (Vodafone Smart Prime 7 and  Vodafone Smart N9).  They have been using them fine but do not use any apps. Neither have Google accounts but I need to get them one to get into the play store and down...

Resolved! P30 not reading SIM card

I received my new Huawei P30 on an upgrade deal yesterday, however although it's all set up it is not reading the SIM card. It still works fine in the old phone but when I transfer it to the new one I just get the SIM card symbol with an ! inside it ...