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Still waiting for my upgrade to be delivered

I have 3 numbers with you and have done for over 15years.I've renewed 2 with u last week. One Huawei Mate 20 and a Huawei Pro P30 Crystal which has still yet to be delivered. Friend of mine have had there's already and this was a birthday present whi...

hugga98 by 3: Seeker
  • 2134 Views
  • 5 replies
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Connection problems on Pocophone F1

hi,I recently purchased a new phone - Pocophone F1. For the first few days I have had no problem but for some reason, since I have updated the phone, I can no longer access 3g or 4g bands. I have tired my sim in my old phone and it works fine .Would ...

Rozza21 by 2: Seeker
  • 3632 Views
  • 3 replies
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Samsung J3 2017 - Email Sound

How do I get a sound when emails are received.I thought I had a sound previously but noticed now that emails appear without any sound at all.I get sounds (rings/pings) with phone and texts etc., but nothing for emailsHelp please, thanks...

Samdy by 6: Helper
  • 1979 Views
  • 4 replies
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Resolved! Vodafone smart x9

I have a Vodafonex9 but I'm on the skinny mobile provided and I have to turn 4g off as it has no signal on 4g at 1800mhz and it doesn't switch back to 3g it just says no service.It does work on the 700mhz 4g It is strange as the basic of phones pic u...

User0104 by 2: Seeker
  • 3512 Views
  • 2 replies
  • 0 thanks

Wi-Fi calling

Why can I not get Wi-Fi calling working on my Samsung Galaxy S9 Plus just because it has not been purchased from Vodafone.Surely if the service is being paid for and the answer is capable of providing the service Vodafone is just being awkward or bel...

vicente by 2: Seeker
  • 1813 Views
  • 1 replies
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VoLTE v HD Voice

I'm desperately trying to get to the bottom of this issue and Vodafone support have no clue (although they pretend they do).  I have an S10 with a VF rom.  I am in a 3G blackspot but have good 4G.  When I make a call, HD comes up on the phone.  Am I ...

VF S8 not updating

I have a S8 - that VF/insurance replaced in November. The original one updated regularly and I had no issues, until an unfortunate drop put the screen out of action.It's still running the Firmware I received it with (build date Feb 2018!)- it can't f...

srzavfuk by 3: Seeker
  • 4214 Views
  • 10 replies
  • 0 thanks