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17-04-2012 11:50 PM
nexus losing signal - and even back on 402!!
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im really peed off about this, im a MEGA android fan but this phone has been a nightmare.... i have black bleed down the bottom (only visable when in clock mode) i had the volume bug, then updated to 404 and had the signal issue, reverted back to 402 and great time expense and now im dropping signal... i have a new SIM card... whats going on? is there an issue with vodafone in Southampton?
18-04-2012 07:49 AM
Re: nexus losing signal - and even back on 402!!
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Hi
Please try the steps in our Network Troubleshooting thread.
If you are still experiencing the issue having completed these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.
Thanks
Matt
Moderator
18-04-2012 08:30 AM
Re: nexus losing signal - and even back on 402!!
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thanks, im not blaming vodafone, as i have a new sim and i don't think that is the issue, IM such a big android fan, and the nexus has been a mixed bag for sure
18-04-2012 09:29 AM
Re: nexus losing signal - and even back on 402!!
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Hi Jimlad
I have had the same issue - very frustrating. Issue emerged, was wih me for 10 days a few weeks ago and then inexplicably resolved itself. Not aware that I did anything or changed anything particularly apart from having a moan on these forums. Have been on 4.0.2 over this time. Have you tried returning to factory settings? Sorry I can't help more
All best
P
18-04-2012 09:43 AM
Re: nexus losing signal - and even back on 402!!
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yeah mine started when i tried to udate to 404, it had trouble downloading, got on 404 and then had the loss of signal, reverted back and restored the default 402 via the google factory image site. so far its been ok today.
18-04-2012 10:22 AM
Re: nexus losing signal - and even back on 402!!
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Hi JimLad,
The Galaxy Nexus is the Google's developer handset and as such sees its Android software updated before any other handset meaning you always get the latest and greatest features! The downside to this is that the handset will have a few more issues than other phones on the market.
18-04-2012 10:32 AM
Re: nexus losing signal - and even back on 402!!
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yeah im aware of that mate, had about six andriod devices since cup cake. but still they are releasing full versions that have not just got bugs but simply dont work, i paid £500 for my nexus and it did not work for 4 weeks. with the volume bug, they then roll out 404 which made my phone lose signal when on stand by
18-04-2012 05:11 PM
Re: nexus losing signal - and even back on 402!!
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I moved to 4.0.4 on a custom rom so my radio stayed the same (XXXKK6) and everything was fine. I then flashed a new radio at the weekend (XXXLA2 that came with 4.0.4) and whilst the signal and battery life seems better I do lose the signal when the phone is off sometimes.
28-04-2012 02:31 PM
Re: nexus losing signal - and even back on 402!!
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Hi Aglithro
Is your issue related to the same handset issue, or is it location specific, just with the same symptoms?
If the latter, which seems to be the case from your post, please take a look at the network troubleshooting thread, check specifically for any threads regarding the area and let us know the details requested in that thread's second post.
This just allows us to keep separate issues clearly defined, meaning everyone can follow their query easily.
Dave
08-05-2012 10:35 PM
Re: nexus losing signal - and even back on 402!!
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Hi Dave
To confirm that the issues are UK wide and only on the Vodafone 4.04 build, this issue was fixed in the official Google build.
I have tested removed all Apps and no difference, also been through your connection guide no luck
A new SIM I do not feel will solve the issue
Please could you confirm when I can make calls on my telephone
Thank you in advance
MM
Miss Sold by Vodafone let down by Vodafone
08-05-2012 10:41 PM
Re: nexus losing signal - and even back on 402!!
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i had my nexus replaced and its better than it was. but still does it.
09-05-2012 03:30 PM
Re: nexus losing signal - and even back on 402!!
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Hi Masonicmoron
Thanks for your post. If you've been through the Network Troubleshooting and you don't believe there to be a SIM error then the next option would be a repair under warranty if you're still in your contract commitment. This can be arranged either in store or via postal repair and you can find more information on our repairs procedure here - Repair a faulty handset or device.
Thanks
Simon
09-05-2012 04:43 PM
Re: nexus losing signal - and even back on 402!!
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There is no fault with the telephone the issue is the Vodafone build of 4.04
The official Google build has no problem
Miss Sold by Vodafone let down by Vodafone
09-05-2012 11:40 PM
Re: nexus losing signal - and even back on 402!!
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09-05-2012 11:44 PM
Re: nexus losing signal - and even back on 402!!
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is there one for vodafone then?
09-05-2012 11:57 PM
Re: nexus losing signal - and even back on 402!!
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10-05-2012 09:52 AM
Re: nexus losing signal - and even back on 402!!
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Hi
They are relatively untouched by providers.
There have been two builds of 4.0.4, the first one had the signal drop issues and was the version initially being rolled out by Vodafone. Google halted the roll-out and then released a reportedly fixed new build but still denoted as 4.0.4, Vodafone then recommenced the roll-out but with the newer build.
If you're having signal problems on 4.0.4 you may be using the older build. I suggest you check, the build number of the newer build is IMM761. If you're struggling to upgrade then you could use the Galaxy Nexus Toolkit http://forum.xda-developers.com/showthread.php?t=1
All best
P
10-05-2012 08:01 PM
Re: nexus losing signal - and even back on 402!!
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Thank you Scott
Come on Vodafone fire out the fix via the OTE
Best regards
MM
Miss Sold by Vodafone let down by Vodafone
28-05-2012 07:13 PM
Re: nexus losing signal - and even back on 402!!
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Great news
Fixed with original telephone. Reflash of the OTA (at a competitors) and 2 sim cards (in a Vodafone Store)
All the best
MM
Miss Sold by Vodafone let down by Vodafone






