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"Your Internet Connection Is Unstable"

jody05
3: Seeker
3: Seeker

I have a samsung s3 and whenever I am connected to wi-fi,it says "your internet connection is unstable".

 

This is really annoying. Can anyone help on this or know how t get rid of it?

 

Thanks!

1 ACCEPTED SOLUTION

63johnw
17: Community Champion
17: Community Champion
I had this on my S3 after the last firmware update.

I tend to get it when using different WiFi then going back to my him one.

If you go into update mode on phone (switch it off then back on pressing volume up, power on and home button at the same time) then use volume key to scroll down to wipe cache and select that, then use reboot phone option. It doesn't cure it but does get rid of it for a while.

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7 REPLIES 7

Nabs
17: Community Champion
17: Community Champion

I have a freidnw ith an S3 and he gets no end of peoblems with his S3's WiFi connection. 

 

Is the connection usable? or are you unable to connect?

The connection is fine, it just says that message all the time no matter which wifi I am connected to.

 

It's only happened since the recent software upgrade.

63johnw
17: Community Champion
17: Community Champion
I had this on my S3 after the last firmware update.

I tend to get it when using different WiFi then going back to my him one.

If you go into update mode on phone (switch it off then back on pressing volume up, power on and home button at the same time) then use volume key to scroll down to wipe cache and select that, then use reboot phone option. It doesn't cure it but does get rid of it for a while.

Thanks! Does that wipe photos etc off the phone?

Nabs
17: Community Champion
17: Community Champion

@jody05 it shouldn't do. It's only clearing the operating system chache so your photo's shouldn't be affected.

It is always worth having a backup of impportant files like this though :smileywink:

63johnw
17: Community Champion
17: Community Champion
Nabs is correct, it doesn't.

I did it several times and everything was ok.

Just make sure you select the correct option as the next one down is for full reset. 😉

Thanks guys, it worked:smileywink:

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