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signal

crowles58958
3: Seeker
3: Seeker
Hi I recently got the Samsung galaxy note 4 on a 4G plan I can barely get a good reception in stockport area.the signal is OK on my samsung alpha which is also on Vodafone?
2 REPLIES 2

hrym
17: Community Champion
17: Community Champion

Are you by any chance on the edge of a cell (have a look at the Coverage Checker).   It could be that one device is locking to one cell and one to another.

Amanda
Community Manager
Community Manager

Hi @crowles58958 

 

Please try the steps in our Network Troubleshooting thread.

 

If you are still experiencing the issue after completing these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.

Cheers,

 

Amanda