11-11-2011 06:44 PM
hi there i hope you can help me..i updated kies today and it told me there was an up date for my phone......samsung galaxy s gingerbread 2.3.4.i did what i usally do and followed the screen instructios but my phone is bricked.all it shows is a little white phone with a yellow exclamation mark and a picture of a pc on it..haven't a clue what has happened.it looked like the update had frozen and my phone said downloading for hours but the instalation bar on kies never moved so i left it.when i came back my pc had downloaded some updates and restarted itself..can you help as i need my phone....A.S.A.P. i will be very grateful for any reply i might receive..cheers nicko
Solved! See best answer
11-11-2011 09:43 PM
Kies strikes again
The only option open to you is to debrand if this is urgent
you can put the vodafone firmware on but you need to follow the debranding guide
But you need to see if you can put the phone in to service mode
Take out the battery leave foir thirty secounds
place battery back in
Press and hold the Volume up and home button at the same time
Now press the power button and wait and see if the Galaxy logo shows then let go of the power
it should all being well go in to service mode now from there you can try a factory reset but it may not work
If this does not work then you can do the debranding
As your phone is bricked you have nothing to loose and will fix your phone
follow the guides i have put links to the firmware you need as well
the section is
12-11-2011 01:33 AM
Personally I would stay away from Kies due to it being unstable. If you follow my guides in the 2 videos then you wont loose your warranty.
In this video I explain how to recover your phone. To get in to download mode press and hold Vol down, Home key then followed by the power button. This should put your phone back in to download mode.
Once you have watched this you will need to download the required files which I have prepared for you
Here is another video of the process above
For more info, hints and tips then visit my youtube page www.youtube.com/puggereduk or scan my QR code in my profile
Please note that these instructions are given in good faith however, I won't accept responsibility should anything go wrong. These guides have been fully tried and tested by myself and work!
16-11-2011 05:11 PM
sorry for the late reply.phone all sorted now..i did the three finger to get it in download mode then used odin to reinstall froyo then i used kies to update to gingerbread because i couldn't find the gingerbread update on the firmware site.cheers for both of your suggestions.works spot on now....
02-08-2012 10:45 AM
Hi DanielJarvis. You can remove the app by going to Google.co.uk and clicking on the Sign In option on the top right. Then click on the Play link at the top and then My Android Apps. Scroll through the list until you get to the App you want to remove and then click on the dustbin icon next to it. The next time your phone connects to the internet it will uninstall it.
When you say your phone is acting weird - what it is not doing? From your message it kinda sounds like it isn't charging? Have you tried charging it via the USB port in your computer (just in case there is an issue with the charger)