10-04-2012 10:28 PM
I believe it's the USB board which the charging socket is connected to internally. (well documented fault)
However if the moisture strips on the phone have changed colour that will indicate that the phone may not have been submerged in water, but could have been in a high humidity enviroment.
Vodafone's Warranty is Void if these moisture strips have changed colour.
The good news is you have 2 year Manufacturer Warranty with Samsung. They don't check the moisture strips and will repair the usb board free under Warranty, unless their has been deliberate damage! i.e pushing a screw driver into the socket, lol.
You can find your nearest Samsung Service Centre HERE
Or search Google for an Authorised Samsung Repair Centre.
10-04-2012 10:50 PM
11-04-2012 12:42 AM - edited 11-04-2012 12:43 AM
find it strange that everything in these fourms point out taking it to manufacturer when you take out your contract you take it out with vodafone not Samsung.
This is so true but with a samsung device you get two Guarantees which is nice !!!!!
some people take out Vodafone insurance as well.
Now if you have the insurance your phone has to go to Vodafone other wise your insurance is void.
But Samsung has a massive sevice centre outlets that can sort alot of phones out on site
This can be better in some cases for some and faster if they need it fixing
also there are alot that have Non contract un locked devices bought from internet sites that have no repair service
But are still welcome on here, if a Vodafone user wants and needs to send there device back they can and a moderator will post the link to sort that out
11-04-2012 12:55 AM - edited 11-04-2012 01:01 AM
find it strange that everything in these fourms point out taking it to manufacturer when you take out your contract you take it out with vodafone not samsung.
Indeed your contract would be with Vodafone and that would be great if you wanted to take your phone back and under your statuary rights ask for a replacement or refund......
However if you would like your phone repaired instead then experience say's you need to avoid the Vodafone in house repair service like the plague and instead go direct to Samsung for the repair
11-04-2012 07:46 AM
You have already posted around this and it can be found here
Please do not post this multiple times across multiple threads as this is against the eForum Terms and Conditions something you agreed upon when joining.
As soon as an advisor is available they will be along to help
I’m the eForum Moderator and my job is to read and log new posts. I make sure everyone follows the house rules and unlike my other Tech Team colleagues, I don’t answer all posts. Please note, I’m unable to reply to private messages.
If you see a helpful post, please click the kudos button to thank the author. If a post solves your query, please click the ‘Problem solved’ button. This helps others find helpful answers in the community too.