19-11-2011 08:28 AM
Seem to have had an issue develop with the Arc yesterday, uprdated to the new software last week, no issues, however, yesterday when using my phone, it flashed up that there was less than 1% of battery life, then shut down. Was a little confused, as immediatly looking at the battery icon it was still green, approx 1/4 remaining.
Plugged it on charge, left for 10 mins, turned on, came up at about 26% charged, so unplugged and put GPS on (drains battery ridiculously quickly!!) within minutes hit about 24%, flashed that less than 1% of battery left and turned off.
Phone is currently turned off and on charge for a 100% charge at the minute, but is there any record of a similair issue elsewhere, does the phone require a re-flash, new battery??
Any help appreciated!!
19-11-2011 12:27 PM
Just a quick update, the missus has an Arc too, so I have put her fully charged battery in my phone, and the phone comes up fine, put my battery in her phone, came up as 10%, then dropped to 7% even when on charge.
So think it can be ruled out as the phone, and it being an issue with the battery. How do I go about getting a replacement, do i need to go into a Vodafone store?
22-11-2011 11:35 AM
30-11-2011 10:07 PM
Not sure on this 100%. There is a design that the ARC S goes into protection mode at 25% to preseve itself. I thought it cut off and entered this protection at 15%. It is soley to keep the phone running smoothly. There was a link for this but I can't find it now.
There were also some battery problems witha dodgy batch but these were inthe very first Arc S to be released and were fixed for the next batch.
also with update 2.3.3 Battery life improved. But you must charge the phone to 100% never any less or it will drain away quicker.
This is recommended to save battery life.
1 Turn off GPS, except when needed, makes a huge difference.
2. Turn off Wifi, except when needed, makes a huge difference.
3. Leave 3G on (or off), it makes little difference to battery life. If you have a good data plan, always use 3G instead of Wifi, except when calling via Skype or watching videos (ie, when the connection speed is important).
4. Turn off notifications for all apps, except when needed.
5. Turn off push (e.g. email) for all apps, except when needed.
6. Manually sync calendar, email, contacts, etc.
7. Configure Skype to logoff automatically after a short period, e.g. 15 mins. Skype is the number one battery killing app.
8. Do not use a Task Killer. Uninstall it if you installed one. As noted above, they are a net drain on the battery.
9 Turn off Bacground data - Settings > Accounts & Sync > Background Data this allows app's to transfer data - this could be happening too often and using your power.
22-12-2011 09:47 AM
Thanks for the advice hibi, but its not a problem conserving battery, its the fact that when the battery drops to about 24-25% remaining, the phone flashes up to say 1% remaining, and shuts off. Plug it in to charge, turn it back on, it comes back with 24-25% + .
Up to that point, there is no issue with battery life etc... using the phone as I normally do.
This issue did stop for a couple of weeks Vodafone, but has come back. Swapping the battery into the other Arc on my contract gives the same issue, but in the other phone. Could you resend the email for me to reply with my details to arrange a battery change?
14-02-2013 04:53 AM
I also have the same problem with my arc s.
I found this problem with ginger bread and then in ics too.
I also have issues with the display while charging as my sceen goes whacky and touch become inaccurate while typing a message if a press a letter other characters also get pressed which is annoying.
14-02-2013 03:33 PM
Thanks for posting. If your phone still has a warranty on it you can either call 191 to arrange a repair pack, visit any Vodafone store to arrange an instore repair or contact Sony directly if you sourced it third party (Carphone Warehouse, Phones 4 U etc).
You can find more details on how the repairs process works here. I hope you manage to get it all sorted soon.