16-02-2012 08:01 AM
I have tried going via the online email form but find that it is out of service, after having entered in all the details. I believe that it is possible to get help via the eForum.
Since arriving in China, my is connected to the "chn cu_gsm" network. However, on trying to ring back to the UK, I get "This mobile is not in service".
Please can someone from Vodafone help?
Many thanks in advance.
17-02-2012 05:05 PM
Welcome to the Vodafone eForum from all of the team.
I must admit that this is a strange one however the first thing to check is that you are dialling theUKnumber using the international format of 0044 (7*********)
Also does the issue happen if you are connected to any other networks over there?
If the issue happens on all networks over there and you are using the international format please take a look at the PM I have sent which contains details on how to get n touch with us directly so that we can check the account for you.
You can find your PM inbox here.
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