Ask
Reply
Solution
24-04-2014 11:53 AM
I have received my Z2 finally and im over the moon with it.
I have a question regarding the TV, im 100% eligible received text etc.
But the model number is very much in question in the sony t&c's the model number given is 1080p
However in the topic from vodafone the model number given is only 720p.
Does anyone know if its 1080p or what? Or should I ring Sony direct, any ideas on how I can get a concrete answer?
Thanks in advance.
03-06-2014 04:24 PM
04-06-2014 06:43 PM
Hi could someone please advise i am still waiting on my tv, i registered all my details on the night of 7/5/14 as soon as it would let me, as you may well guess i am still waiting on my tv , does anyone have any idea whats happening, because the agents on vodaphone are robots. please help
05-06-2014 10:32 AM
05-06-2014 10:33 AM
If the first bill was paid in full by a credit on the account, would that make any difference, also vodafone in error changed me from 4g tariff to a 3g tariff. its rectified now and i have paid 2 bills
05-06-2014 12:11 PM
That happened to me too, the change from 4g down to 3g for no reaosn whatsoever.
I only noticed because I had lost my Spotify premium account, called Vodafone to see what was going on and my package had been change to include 8GB of data but on a 3g plan, which I never asked for. Odd one that to say the least.
I worried that this would mean me not eligible for the TV because they'd thought I'd changed my plan but I was assured that it wouldn't cause a problem. I guess I need to call and make sure.
07-06-2014 01:54 AM
Re Bestpe's post below, I've suffered EXACTLY the same event!! What on Earth is going on Vodafone??
And no, I havent received my free TV either!! Can someone please look into this - or should we all just start contacting BBC's Watchdog to get the VF CEO's pic onto the Wall of Shame for con-artists? Because "conned" is exactly how I feel right now!
PunkDad.
That happened to me too, the change from 4g down to 3g for no reaosn whatsoever.
I only noticed because I had lost my Spotify premium account, called Vodafone to see what was going on and my package had been change to include 8GB of data but on a 3g plan, which I never asked for. Odd one that to say the least.
I worried that this would mean me not eligible for the TV because they'd thought I'd changed my plan but I was assured that it wouldn't cause a problem. I guess I need to call and make sure.
05-06-2014 10:47 AM
I am also in same situation as most people. I have now paid 2 bills for my pre-ordered Z2. I was told I would qualify for the free TV. I had the Email and text etc. I went to the site on the 8th and submitted my details. I have not heard a thing and now it's the 5th and still no TV. Can anyone tell me what’s going on and if there is a way I can find out what’s happening.
Thanks
05-06-2014 10:49 AM
05-06-2014 12:30 PM
After receiving a call from a Vodafone rep today I was told to call the Sony promotion line which I did. Unfortunately Sony told me I was still waiting to be verified by Vodafone. After 2 bill payments and following all the terms and conditions I'm pretty sure it shouldn't take 28 days to verify someone. Surely it's just a check list! Wish I'd never taken up this offer, it's all proving to be more of a nightmare than it's worth.