Sony

[tcat2001]

Just wondering if Vodafone can confirm that if SE roll out the promised X10 Android update over Q3/Q4 this year that Vodafone will pass this on to their customers and the request is can you do what you're doing for the HTC please and do the update that removes all the branded rubbish and make an optional one for people wanting the 360 stuff and trial apps? Am fed up with the phone littered with trial this, trial that. Fair enough drop in the settings you need to make sure it works ok on vodafones networks but not all of us need or want 360 and Who Wants to be a Millionaire etc.

[vandit73]

That'll never happen. Vodafone will always stick their rubbish on to their handsets. Just root your device.

[tcat2001]

They've done it for the HTC apparently so maybe I'm being optimistic here but the glass is always half full

[pcsimpson]

I'd support this. Last update was a joke. Who want's all these trial versions of games on their handsets, when there's no way of removing them! Outrageous

[pete_2]

yup, read about this on the bbc news site earlier today.

that article only mentions the htc phones. please, please let it be across the board vodafone, otherwise you might get some sort of angry mob kicking your door in.

fair enough, pump all these unwanted demos down to handsets, but at least give us the option to remove them. who's bright idea was it to make them bulletproof?? did someone leave the office cat in charge with that decision?

[George]

Hi guys,

Thank you all for posting. At the moment we haven't heard any information in regards to future software updates for the X10. We do listen to your feedback though, so the points you've raised will be fed back to the relevant people .

In the meantime, our position on firmware can be found here: Firmware Announcement.

George
eForum Team

[pete_2]

if SE owners do not get treated in the same manner as HTC owners, something is very bad at vodafone hq.

[pete_2]

so i had an update notification (at 3am this morning. nice), and when i went thru the process via SEUS today, i was just kind of confused by the final result. can someone from vodafone please just answer me a few questions?

1 - why are the game demos invincible? i have zero interest in them, yet they are stuck there taking up space on my phone. what part of my customer experience is enhanced by this?

2 - vodafone navigation, why should i pay for this service when the google maps does a better job for free?

i was hoping the update would be the android upgrade, but we all know how voda loves to disappoint.

[Dave]

Hi pete_2,

I'm checking for you regarding the removal of firmware added demos - as soon as we get something we can advise, we'll let you know.

For the Vodafone/ Navigation query, this is much clearer - The Vodafone Navigation software, as well as being provided by us and therefore receiving full in-house support, includes full real-time voice commands with routes as it is spec9fically designed as a sat nav, not a map system.

DaveN

eForum Team

[Dave]

Hi pete_2,

I'm unable to lay my hands on an X10 at the moment, but I don't want to slow down getting you ans answer, so can I get some additional information from you to get things moving?

Can you confirm for me what - if anything - this new update added onto the device? Were there any new demos added, or have they been there since day one?

In the same vein, to everyone else on the thread, just so that we can get a better picture what we're discussing, can you confirm which specific demos and software you're asking about uninstalling, and can you confirm if this was there from the start or if they were added as part of an update?

DaveN

eForum Team

[Tarmac]

Hi,

On my X10 mini (non-pro) the last update added:

Monopoly Here and Now Trial
Who Wants To Be A Millionaire Trial
UNO Trial
Guitar Hero Trial
Peggle Trial (Used to be full game )


I want to be able to remove this junk. 60 sec trials are a total waste of space! I'd also like to remove the Vodafone Music Shop, 360 updates, RoadSync stuff, etc.

[tcat2001]

OK pre-update installed demos I can't get rid of but would like to very much

monopoly
guitar hero
peggie trial
uno trial
who wants to be a millionaire

Would also like to remove things like road sync, vodafone 360 stuff but that might be pushing my luck. Am just about to see if it updates OTA as SE still don't see fit to provide SEUS for the Mac (but that's a different matter).

Post update list to follow

[tcat2001]

OK next problem. Appears OTA update doesn't work on mine when connecting via home Wifi. Do I need to connect over the vodafone network to get the update?

[pete_2]

monopoly
guitar hero
uno trial
who wants to be a millionaire

plus i'd like the ability to remove pretty much anything, roadsnyc i'll never use, voda satnav is bestest by google navigation imo. i have no use for any of the vodafone apps really, so i'd like shot of them

basically, i'd like the option to remove any of the apps that are currently locked, but the demos are the ones that frustrate me the most, i cannot understand why vodafone would lock them in the first place.

[alexguk]

Hi there Vodafone,

I just installed the latest update on my Xperia X10 Mini, and along came Vodafone 360. I decided to "backup" my contacts to Vodafone 360, of which I had 225. After the "backup" I ended up with 121 contacts. Where have 104 contacts gone?

Luckily it's quite a new phone and I'd downloaded the contacts from a gmail account so I've only lost the last couple of months of additions. I really really really (yes 3 really's) want to get rid of 360, it now seems to control my address book on the device (at the top of address book it now has the Vodafone and 360 Logo)

Will a factory reset (if I can ever find it on this phone) go back to how it was when I bought it? The updates have only slowed down my phone and added garbage like Vodafone 360 and the rest of the junk apps being discussed here.

Please help!

Thanks

[Holly]

Hi alexguk,

That is very concerning! I use 360 myself (specifically 360 people on iPhone) and I've never had any issues with my contacts, did you make sure you were backing up all of your contacts when it allows you to select the different friend 'pools' it backs up?

Thanks

Holly
eForum Team

[Mackerel1968]

Hi all,

I just received my new X10 mini on Vodafone, and installed PC Companion, which prompted me to install a phone software update. On restarting after the update, I have several new apps in my apps pane (e.g. Guitar Hero 5 Trial, Uno Trial, WWTBAM2010, Monopoly Trial and various other nonsense).

I don't want this stuff on my phone. I want ONLY the apps that I actually choose and use.

I've gone to the Settings > Applications > Manage Applications menu, and tapped into the various offending apps, but can't find any way to delete/uninstall them...

This just isn't acceptable behaviour from Vodafone. It seems they have done the same thing recently to HTC Desire users, and then had to back down and promise another "update" to remove the bloatware:

http://www.bbc.co.uk...nology-10940342


So the question for Vodafone - are x10 users going to get the same promise of fair treatment as the HTC Desire users, and when is the solution likely to be made available to us?

[Holly]

Hi Mackeral1968,

This thread has already been escalated so we can get you a more concrete answer.

Please be patient whilst we look into this and feel free to ask any other questions.

Thanks

Holly
eForum Team

[Cheef]

I updated my x10 mini last night randomly and was also alarmed to find all of this utter garbage on my phone. The fact that there is
no way to uninstall it as well is completely unacceptable.

Vodafone MUST offer a revised update to removed these apps, as with the HTC.

Ive currently got a a vodaphone 360 launch prompt sitting atop my home screen that I cannot remove as I dont want to sign up!

Couple this with the fact that I now have a load of utterly bloating & useless demos, im less than happy.

Hey Vodafone, if you dont want to sort it out, you can always just send me a replacement HTC Desire.

Looking forward to a prompt response.

[mark.horne]

I had started a thread on this elsewhere but would like to add to the points made here: it cannot be right that we have to sign up for vodafone360 if we don't want it.

Also, there must be a way to get rid of unwanted applications.

As suggested above, I think a lot of us would like rid of:

360 web (I already have a browser icon, thanks)
360 Shop
360 Music Shop
Guitar Hero Demo
RoadSync
Peggle Trial
Vodafone Navigation (Who in their right mind would use an x10mini as a satnav?!)
Uno Trial
Creatouch
Monopoly Trial
"360"
WWTBAM Trial

As I mentoned in the other thread, this is not a problem with all networks. There are alternatives and if this kind of issue continues some of us will use them when our contracts expire.

Thanks in advance for your help.