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14-01-2016 12:00 PM
15-01-2016 01:48 AM
15-01-2016 07:02 AM
@samuelcarringto wrote:
So Sony change the aluminium frame design for a cheap inferior plastic one that isn't up to the job as it bends easily to let water in and you talk about screens? The screen was terrible from new it had nothing to do with my main gripe that the construction of this phone isn't upto the jobs for which it has been sold. And obviously I guess you hrym or 63 John or both of you work for Vodafone as since writing this this morning strangely my previously removed content bock has mysteriously re appeared??? Pathetic childish behaviour which will I can assure you be fully investigated. Hope it was worth it.
None of us are employed by Vodafone in any capacity.
Nor do we have any Access to Vodafones Systems or Customer Accounts.
Any employee of Vodafone has the Vodafone Logo next to their name.
Any adjustments to your account can only be accessed by Customer service. I assume something has accidentally tripped. Live Chat should be able to rectify this for you.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
15-01-2016 08:26 AM
15-01-2016 08:31 AM
15-01-2016 08:32 AM
15-01-2016 10:52 AM
Have you actually approached Sony about this? There have been questions about waterproofing before and they've generally taken each one on its merits. You may be able to persuade them that the consequences of accidental damage are greater than they should be.
My reference to the screen was simply down to not re-reading the thread fully and assuming that the question of damage after dropping the phone related to a cracked one - they usually do. As I observed before, you might want to consider a case.
No, I don't work for Vodafone either.
16-01-2016 04:02 PM
18-01-2016 11:15 AM
If you believe your phone has a fault - I'm talking specifics, not just a general complaint about design - start on the Sony website and look for support.
If a specific design is causing particular problems, I'm sure it would be modified, but I haven't handled anything from Sony recently so I don't know how things have progressed - they're up to the Z5, after all.
When you say "looked inside", do you mean you've dismantled the phone? That would invalidate the warranty, of course.